RingCentral, Inc.
Blog | RingCentral Listed on the CRN Mobility 100
I’m excited to share that RingCentral has been named to CRN’s 2017 Mobility 100 List. This recognition reinforces our mobile-first ...
I’m excited to share that RingCentral has been named to CRN’s 2017 Mobility 100 List. This recognition reinforces our mobile-first approach to providing a communications solution that empowers today’s modern, distributed workforce so they can get work done more effectively, no matter where they are.
Compiled by a panel of CRN editors, the list recognizes innovative mobile products and services across four categories: mobile hardware, mobile security and device management, mobile software and services, and mobile app development. RingCentral has been commended for the speed and agility our solution delivers to businesses around the world. You might ask, “Well, what does that mean?” As a single, cloud-based solution, RingCentral provides voice, video, conferencing, messaging, team collaboration, and contact center capabilities—all as a seamless communications experience. Put simply, today’s workforce can easily use any mode of communication, whether it is a phone call, SMS, or asynchronous chat, at any time, in any location, and on any device.
Now, it may sound simple, but this is no easy feat to deliver as a provider. We’ve invested significantly in our cloud platform to be able to bring enterprise-grade communications to our customers. As today’s businesses increasingly demand greater flexibility and scalability from their providers, our mobile-first approach is paramount to our success in helping our customers be more agile. We work with more than 4,000 channel partners worldwide, and we’ve been seeing enormous traction among mid-market companies and enterprises in shifting their business communications to the cloud to realize greater business efficiencies.
We are honored to be recognized as a pioneer in mobile software, and we look forward to continuing our innovation streak so today’s workforce can better communicate, collaborate, and connect around the globe.
To see the full list of 2017 Mobility 100 winners, please visit crn.com/mobility100.
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I’m excited to share that RingCentral has been named to CRN’s 2017 Mobility 100 List. This recognition reinforces our mobile-first approach to providing a communications solution that empowers today’s modern, distributed workforce so they can get work done more effectively, no matter where they are.
Compiled by a panel of CRN editors, the list recognizes innovative mobile products and services across four categories: mobile hardware, mobile security and device management, mobile software and services, and mobile app development. RingCentral has been commended for the speed and agility our solution delivers to businesses around the world. You might ask, “Well, what does that mean?” As a single, cloud-based solution, RingCentral provides voice, video, conferencing, messaging, team collaboration, and contact center capabilities—all as a seamless communications experience. Put simply, today’s workforce can easily use any mode of communication, whether it is a phone call, SMS, or asynchronous chat, at any time, in any location, and on any device.
Now, it may sound simple, but this is no easy feat to deliver as a provider. We’ve invested significantly in our cloud platform to be able to bring enterprise-grade communications to our customers. As today’s businesses increasingly demand greater flexibility and scalability from their providers, our mobile-first approach is paramount to our success in helping our customers be more agile. We work with more than 4,000 channel partners worldwide, and we’ve been seeing enormous traction among mid-market companies and enterprises in shifting their business communications to the cloud to realize greater business efficiencies.
We are honored to be recognized as a pioneer in mobile software, and we look forward to continuing our innovation streak so today’s workforce can better communicate, collaborate, and connect around the globe.
To see the full list of 2017 Mobility 100 winners, please visit crn.com/mobility100.
Blog | RingCentral on Forbes Most Trusted Company List
We’re excited to announce that RingCentral has been named to the Forbes List of 100 Most Trustworthy Companies in America for the second ...
We’re excited to announce that RingCentral has been named to the Forbes List of 100 Most Trustworthy Companies in America for the second year in a row.
Independent research firm MSCI ESG Research evaluated more than 2,300 publicly-traded North American companies to identify those that consistently display transparent accounting practices and concrete corporate governance.
MSCI reviewed non-financial US companies worth at least $250 million, and compiled the list of the top 100 based on the strength of those companies’ AGR (Accounting and Governance Risk) ratings composite scores. Factors considered include high-risk behaviors like regulatory actions, amended filings, revenue and expense recognition methods, and bankruptcy risk. Companies are scored on a 1 to 100 point scale, with 70 being the lowest score.
The list is sorted into three groups; large cap companies with market caps of $5 billion or more, mid cap companies between $1 and $5 billion, and small cap companies between $250 million and $1 billion.
RingCentral is in the mid-market cap group (between $1 and $5 billion) and scored 84 based on current AGR and 86 based on average AGR for the last 4 quarters.
This recognition reinforces RingCentral’s core values: Focused, Innovative, Trusted, and Empowering (FITE). We strive to serve as a trusted leader to our customers and partners. We are relentlessly focused on delivering technological innovation that empowers people to efficiently and effectively communicate and collaborate from anywhere on any device.
Business and IT leaders want to work with the most reputable companies to help them drive strategic value, agility, and growth. Our team is 100% committed to providing the most consistent, reliable, and truly unified communications and collaboration experience that helps customers, partners, and employees get more work done with less effort, so they can thrive in this digital age.
Here is the full list of Forbes 100 Most Trustworthy Companies.
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We’re excited to announce that RingCentral has been named to the Forbes List of 100 Most Trustworthy Companies in America for the second year in a row.
Independent research firm MSCI ESG Research evaluated more than 2,300 publicly-traded North American companies to identify those that consistently display transparent accounting practices and concrete corporate governance.
MSCI reviewed non-financial US companies worth at least $250 million, and compiled the list of the top 100 based on the strength of those companies’ AGR (Accounting and Governance Risk) ratings composite scores. Factors considered include high-risk behaviors like regulatory actions, amended filings, revenue and expense recognition methods, and bankruptcy risk. Companies are scored on a 1 to 100 point scale, with 70 being the lowest score.
The list is sorted into three groups; large cap companies with market caps of $5 billion or more, mid cap companies between $1 and $5 billion, and small cap companies between $250 million and $1 billion.
RingCentral is in the mid-market cap group (between $1 and $5 billion) and scored 84 based on current AGR and 86 based on average AGR for the last 4 quarters.
This recognition reinforces RingCentral’s core values: Focused, Innovative, Trusted, and Empowering (FITE). We strive to serve as a trusted leader to our customers and partners. We are relentlessly focused on delivering technological innovation that empowers people to efficiently and effectively communicate and collaborate from anywhere on any device.
Business and IT leaders want to work with the most reputable companies to help them drive strategic value, agility, and growth. Our team is 100% committed to providing the most consistent, reliable, and truly unified communications and collaboration experience that helps customers, partners, and employees get more work done with less effort, so they can thrive in this digital age.
Here is the full list of Forbes 100 Most Trustworthy Companies.
Blog | RingCentral Announces Expanded European Offering
RingCentral goes bigger with more countries, more features, more collaboration. These days, there’s a lot of companies tackling the ...
RingCentral goes bigger with more countries, more features, more collaboration.
These days, there’s a lot of companies tackling the team messaging and collaboration space, but there’s only one company doing it in a very unique and powerful way – that company is RingCentral.
I’m proud to share the unveiling of RingCentral’s vision around the new era of Collaborative Communications – which goes beyond unifying different modes of communication; it delivers an all-in-one user experience that changes the way people communicate, share content, and manage projects — all with the goal to get more work done with less effort.
This is a big week for RingCentral as we expand the reach, depth, and capability of our core software and deliver on our vision for collaborative communications. Here’s an overview:
- Next-generation RingCentral Office. We’re bringing all workplace communication and collaboration into a single user experience. The goal: allow customers to communicate, collaborate and connect with a single sign-on and unified interface. A recent survey conducted by Ipsos on behalf of RingCentral found that the average worker uses 5 to 6 communication tools, including single-point solutions for audio/video conferencing, web sharing and other functions. Our goal: give customers a single tool that combines all required communications and collaboration experiences. Here’s what’s new:
- Reimagined collaborative-centric communications: Easy-to-use, unified experience for team messaging, audio, video, fax, SMS, collaboration, and conferencing. With this new release, all of these capabilities are now provided in a simple, elegant, and consistent user experience across mobiles, tablets, and desktops.
- Expanded open platform with team messaging APIs, plus chatbots and AI support:Open APIs and SDKs for customers to embed messaging, collaboration and task automation functionality into their business workflows and applications. Interfaces with chatbot frameworks, including Hubot, Lita, and Botkit, to streamline decision-making and information-sharing.
- 40 out-of-the-box integrations: 40 new team messaging integrations, including Salesforce, Zoho, Marketo, ServiceNow, Confluence and Cloze.
- Geographic expansion. RingCentral’s rapid growth to date has largely been powered by the North American market – but now we’re dramatically expanding our global reach. This week, we’re launching natively in 13 countries across Europe, with local presence and Euro-denominated billing. (The new countries include France, Italy, Spain, Netherlands, Ireland, Belgium, Denmark, Sweden, Norway, Austria, Portugal, Switzerland and Luxembourg). The expansion substantially increases our addressable market, but we’re not finished: expect further additions in the months ahead.
- We’re also adding important new enterprise real-time analytics. In-depth quality of service analytics enables IT to enhance user experience; live reports on customer interactions improve overall business performance.
- Real Time Quality of Service Analytics gives enterprise IT teams the ability to anticipate and diagnose any voice quality of service issues impacting users globally before they escalate to critical problems.
- RingCentral Live Reports empowers business department leaders to track customer interactions in real time to ensure they are receiving the best customer service.
Visions of unified communications have proven elusive for more than a decade. Collaborative communications is the next frontier, a simple way of empowering people to communicate and collaborate without barriers. At RingCentral, we’re excited to deliver this new era of business communications.
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RingCentral goes bigger with more countries, more features, more collaboration.
These days, there’s a lot of companies tackling the team messaging and collaboration space, but there’s only one company doing it in a very unique and powerful way – that company is RingCentral.
I’m proud to share the unveiling of RingCentral’s vision around the new era of Collaborative Communications – which goes beyond unifying different modes of communication; it delivers an all-in-one user experience that changes the way people communicate, share content, and manage projects — all with the goal to get more work done with less effort.
This is a big week for RingCentral as we expand the reach, depth, and capability of our core software and deliver on our vision for collaborative communications. Here’s an overview:
- Next-generation RingCentral Office. We’re bringing all workplace communication and collaboration into a single user experience. The goal: allow customers to communicate, collaborate and connect with a single sign-on and unified interface. A recent survey conducted by Ipsos on behalf of RingCentral found that the average worker uses 5 to 6 communication tools, including single-point solutions for audio/video conferencing, web sharing and other functions. Our goal: give customers a single tool that combines all required communications and collaboration experiences. Here’s what’s new:
- Reimagined collaborative-centric communications: Easy-to-use, unified experience for team messaging, audio, video, fax, SMS, collaboration, and conferencing. With this new release, all of these capabilities are now provided in a simple, elegant, and consistent user experience across mobiles, tablets, and desktops.
- Expanded open platform with team messaging APIs, plus chatbots and AI support:Open APIs and SDKs for customers to embed messaging, collaboration and task automation functionality into their business workflows and applications. Interfaces with chatbot frameworks, including Hubot, Lita, and Botkit, to streamline decision-making and information-sharing.
- 40 out-of-the-box integrations: 40 new team messaging integrations, including Salesforce, Zoho, Marketo, ServiceNow, Confluence and Cloze.
- Geographic expansion. RingCentral’s rapid growth to date has largely been powered by the North American market – but now we’re dramatically expanding our global reach. This week, we’re launching natively in 13 countries across Europe, with local presence and Euro-denominated billing. (The new countries include France, Italy, Spain, Netherlands, Ireland, Belgium, Denmark, Sweden, Norway, Austria, Portugal, Switzerland and Luxembourg). The expansion substantially increases our addressable market, but we’re not finished: expect further additions in the months ahead.
- We’re also adding important new enterprise real-time analytics. In-depth quality of service analytics enables IT to enhance user experience; live reports on customer interactions improve overall business performance.
- Real Time Quality of Service Analytics gives enterprise IT teams the ability to anticipate and diagnose any voice quality of service issues impacting users globally before they escalate to critical problems.
- RingCentral Live Reports empowers business department leaders to track customer interactions in real time to ensure they are receiving the best customer service.
Visions of unified communications have proven elusive for more than a decade. Collaborative communications is the next frontier, a simple way of empowering people to communicate and collaborate without barriers. At RingCentral, we’re excited to deliver this new era of business communications.
Blog | RingCentral Wins 2017 Silver Stevie Award for Customer Service Department of the Year
At RingCentral, we pride ourselves on providing a seamless customer journey, from the first interaction with the customer, during ...
At RingCentral, we pride ourselves on providing a seamless customer journey, from the first interaction with the customer, during deployment and post-deployment for as long as they are using our cloud communications solutions. As a result of these efforts, our Global Customer Care team received the 2017 Silver Stevie Award for Customer Service Department of the Year.
I want to extend a heartfelt thank-you to our customers, as this recognition would not have been possible without their continued support. I also want to extend my congratulations to our Global Customer Care team for their hard work, which led to this well-deserved recognition.
The Stevie Awards (also known as the American Business Awards) are the nation’s premier business awards program. More than 2,300 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration.
Since launching our comprehensive Global Customer Care initiative in 2013, we have achieved many milestones, including:
- TSIA Pacesetter status with a 9.2 CSAT score
- The launch of our Customer Success Manager initiative to provide dedicated one-on-one service and support for our mid- to large-enterprise customers
- Nine new offerings from Professional Services with a 1,000% increase in customer engagements in 2016 and a 9.9/10 CSAT score
- Expansion of our international customer support team to serve our 600 new global enterprise customers
- A 175% increase in our NPS score for the 100+ customer segment
That said, we are not resting on our laurels. In 2017, you will see new initiatives and services deployed to better support businesses of all sizes; help them get up and running on RingCentral solutions efficiently and at scale; and ensure they are maximizing the value of RingCentral across their business. This includes increasing global coverage of our Customer Success organization, expanding our Professional Services group, and continuing to create, measure, and refine processes in order to deliver a superior customer experience.
Learn more about how you can join RingCentral and the Customer Success team here.
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At RingCentral, we pride ourselves on providing a seamless customer journey, from the first interaction with the customer, during deployment and post-deployment for as long as they are using our cloud communications solutions. As a result of these efforts, our Global Customer Care team received the 2017 Silver Stevie Award for Customer Service Department of the Year.
I want to extend a heartfelt thank-you to our customers, as this recognition would not have been possible without their continued support. I also want to extend my congratulations to our Global Customer Care team for their hard work, which led to this well-deserved recognition.
The Stevie Awards (also known as the American Business Awards) are the nation’s premier business awards program. More than 2,300 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration.
Since launching our comprehensive Global Customer Care initiative in 2013, we have achieved many milestones, including:
- TSIA Pacesetter status with a 9.2 CSAT score
- The launch of our Customer Success Manager initiative to provide dedicated one-on-one service and support for our mid- to large-enterprise customers
- Nine new offerings from Professional Services with a 1,000% increase in customer engagements in 2016 and a 9.9/10 CSAT score
- Expansion of our international customer support team to serve our 600 new global enterprise customers
- A 175% increase in our NPS score for the 100+ customer segment
That said, we are not resting on our laurels. In 2017, you will see new initiatives and services deployed to better support businesses of all sizes; help them get up and running on RingCentral solutions efficiently and at scale; and ensure they are maximizing the value of RingCentral across their business. This includes increasing global coverage of our Customer Success organization, expanding our Professional Services group, and continuing to create, measure, and refine processes in order to deliver a superior customer experience.
Learn more about how you can join RingCentral and the Customer Success team here.
Press Release | CRN Recognizes Zane Long as 2017 Channel Chief
WHY RINGCENTRAL Zane Long, Vice President of Channel Sales at RingCentral, Recognized as 2017 CRN ® Channel Chief Belmont, CA, February ...
Channel Chief honorees are selected by CRN’s editorial staff on the basis of their professional achievements, standing in the industry, dedication to the channel partner community, and strategies for driving future growth and innovation. Each of the 2017 Channel Chiefs has demonstrated loyalty and ongoing support for the IT channel by consistently promoting, defending, and executing outstanding channel partner programs.
With a successful track record of over 14 years in the channel, Long has spent his career creating and launching national and international channel partner programs, while also developing business relationships with leading partners in the industry. In 2016 at RingCentral, he added 20 new key partners to the program, including Carousel Industries, Intelisys, and Avant, just to name a few. Previously, he served as Cbeyond’s national vice president of channel sales, and senior vice president of global partner sales for Genband.
“The executives on our 2017 Channel Chiefs list have distinguished themselves by building strong partner programs, developing and executing effective business strategy, and helping to advance the channel as a whole,” said Bob Faletra, CEO of The Channel Company. “They represent an extraordinary group of individuals who lead by example and serve as both invaluable advocates and innovators of the IT channel. We applaud their achievements and look forward to their successes in the coming year.”
"We are honored that The Channel Company has recognized Zane for this prestigious award,” said Ryan Azus, senior vice president of worldwide sales at RingCentral. “Zane’s leadership, vision, and extensive network have helped position RingCentral as a leading provider of cloud communications and collaboration solutions among the channel community. The debate between legacy on-premise systems and the cloud is over, as we’re seeing enormous traction among partners due to the demand for cloud solutions by their enterprise customers.”
The 2017 CRN Channel Chiefs list is featured in the February 2017 issue of CRN and online at www.crn.com/channelchiefs.
Follow The Channel Company: Twitter, LinkedIn, and Facebook
Tweet this:
@TheChannelCo names @RingCentral's Zane Long to @CRN 2017 Channel Chiefs list #CRNChannelChiefswww.crn.com/channelchiefs
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforce to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.
RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.
About The Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers, and end users. Backed by more than 30 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com
Copyright ©2016. The Channel Company, LLC. CRN and The Channel Company logo are registered trademarks of The Channel Company, LLC. All rights reserved.
">WHY RINGCENTRAL
Zane Long, Vice President of Channel Sales at RingCentral, Recognized as 2017 CRN®Channel Chief
Belmont, CA, February 27, 2017 – RingCentral, Inc.(NYSE:RNG), a leading provider of enterprise cloud communications and collaboration solutions, announced today that CRN®, a brand ofThe Channel Company, has named Zane Long, Vice President of Channel Sales, to its prestigious list of 2017 Channel Chiefs. The executives on this annual list represent top leaders in the IT channel who excel at driving growth and revenue in their organizations through channel partners.
Channel Chief honorees are selected by CRN’s editorial staff on the basis of their professional achievements, standing in the industry, dedication to the channel partner community, and strategies for driving future growth and innovation. Each of the 2017 Channel Chiefs has demonstrated loyalty and ongoing support for the IT channel by consistently promoting, defending, and executing outstanding channel partner programs.
With a successful track record of over 14 years in the channel, Long has spent his career creating and launching national and international channel partner programs, while also developing business relationships with leading partners in the industry. In 2016 at RingCentral, he added 20 new key partners to the program, including Carousel Industries, Intelisys, and Avant, just to name a few. Previously, he served as Cbeyond’s national vice president of channel sales, and senior vice president of global partner sales for Genband.
“The executives on our 2017 Channel Chiefs list have distinguished themselves by building strong partner programs, developing and executing effective business strategy, and helping to advance the channel as a whole,” said Bob Faletra, CEO of The Channel Company. “They represent an extraordinary group of individuals who lead by example and serve as both invaluable advocates and innovators of the IT channel. We applaud their achievements and look forward to their successes in the coming year.”
"We are honored that The Channel Company has recognized Zane for this prestigious award,” said Ryan Azus, senior vice president of worldwide sales at RingCentral. “Zane’s leadership, vision, and extensive network have helped position RingCentral as a leading provider of cloud communications and collaboration solutions among the channel community. The debate between legacy on-premise systems and the cloud is over, as we’re seeing enormous traction among partners due to the demand for cloud solutions by their enterprise customers.”
The 2017 CRN Channel Chiefs list is featured in the February 2017 issue of CRN and online at www.crn.com/channelchiefs.
Follow The Channel Company: Twitter, LinkedIn, and Facebook
Tweet this:
@TheChannelCo names @RingCentral's Zane Long to @CRN 2017 Channel Chiefs list #CRNChannelChiefswww.crn.com/channelchiefs
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforce to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.
RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.
About The Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers, and end users. Backed by more than 30 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com
Copyright ©2016. The Channel Company, LLC. CRN and The Channel Company logo are registered trademarks of The Channel Company, LLC. All rights reserved.
Blog | CRN Recognizes Zane Long as 2017 Channel Chief
I’m excited to congratulate Zane Long on his achievement of being selected as a 2017 CRN Channel Chief ! Channel Chief honorees are ...
I’m excited to congratulate Zane Long on his achievement of being selected as a 2017 CRN Channel Chief! Channel Chief honorees are selected by CRN’s editorial staff on the basis of their professional achievements, standing in the industry, dedication to the channel partner community, and strategies for driving future growth and innovation. Zane has been an invaluable contributor to our team and an advocate for the IT channel. His accomplishments in the channel industry over the past 14 years are enough to speak for themselves, but I’m particularly proud of all of the work he’s done at RingCentral.
Over the span of one year, Zane has greatly expanded RingCentral’s partnerships through the addition of industry-recognized Master Agents and key strategic partners, for example, Carousel Industries, Intelisys, Avant, Telarus and TBI, just to name a few. In fact, Zane added 26 of these strategic partners in just the first half of 2016. Additionally, he has nearly doubled the channel team at RingCentral, bringing on folks both in the U.S. and internationally to provide above industry standard partner support.
Under Zane’s leadership, RingCentral has focused on taking the channel partner program to the next level, making partners collaborative stakeholders in the success of joint customers and bolstering global presence to meet the needs of the modern enterprise. As enterprises increasingly look to dispose of their legacy on-premise systems and make the move to the cloud, Zane has been a great champion for our channel partners, ensuring that they understand our business and have the right enablement support, such as certifications and training. Most uniquely, Zane has implemented a channel harmony program, wherein partners are rewarded in full while simultaneously being provided subject matter experts to assist them in closing more RingCentral business. He also has spearheaded efforts to better empower partners with valuable information and resources with the launch of RingCentral’s new partner portal.
We are pleased that CRN has recognized what we see in Zane—a focused leader, an industry expert, and a team player. We wish him hearty congratulations for all the hard work and for helping to improve awareness of RingCentral among the channel community.
">
I’m excited to congratulate Zane Long on his achievement of being selected as a 2017 CRN Channel Chief! Channel Chief honorees are selected by CRN’s editorial staff on the basis of their professional achievements, standing in the industry, dedication to the channel partner community, and strategies for driving future growth and innovation. Zane has been an invaluable contributor to our team and an advocate for the IT channel. His accomplishments in the channel industry over the past 14 years are enough to speak for themselves, but I’m particularly proud of all of the work he’s done at RingCentral.
Over the span of one year, Zane has greatly expanded RingCentral’s partnerships through the addition of industry-recognized Master Agents and key strategic partners, for example, Carousel Industries, Intelisys, Avant, Telarus and TBI, just to name a few. In fact, Zane added 26 of these strategic partners in just the first half of 2016. Additionally, he has nearly doubled the channel team at RingCentral, bringing on folks both in the U.S. and internationally to provide above industry standard partner support.
Under Zane’s leadership, RingCentral has focused on taking the channel partner program to the next level, making partners collaborative stakeholders in the success of joint customers and bolstering global presence to meet the needs of the modern enterprise. As enterprises increasingly look to dispose of their legacy on-premise systems and make the move to the cloud, Zane has been a great champion for our channel partners, ensuring that they understand our business and have the right enablement support, such as certifications and training. Most uniquely, Zane has implemented a channel harmony program, wherein partners are rewarded in full while simultaneously being provided subject matter experts to assist them in closing more RingCentral business. He also has spearheaded efforts to better empower partners with valuable information and resources with the launch of RingCentral’s new partner portal.
We are pleased that CRN has recognized what we see in Zane—a focused leader, an industry expert, and a team player. We wish him hearty congratulations for all the hard work and for helping to improve awareness of RingCentral among the channel community.
Blog | VoIP Is No Longer Just VoIP: Integrations Are the Future of Business Communications
VoIP Is No Longer Just VoIP: Integrations Are the Future of Business Communications Cloud communications are the future. Infonetics ...
Cloud communications are the future. Infonetics Research forecasts that by next year, cloud PBXand unified communications will be a $15B industry, as businesses of all sizes transition from hardware PBX phone systems to cloud-based platforms. This shift is driven primarily by advanced features and lowered costs. But in order to fully benefit from the power of the cloud, businesses need to be able to extend it with new features and integrate communications with existing business solutions. Maximizing the value of a cloud communications system requires an extensible platform based on open standards and APIs.
RingCentral recognizes the needs of businesses of all sizes to increase both employee productivity and customer satisfaction, while simultaneously reducing the time it takes to integrate communications into existing workflows. To address these issues, RingCentral offers tight integration with many of today’s most popular business apps, including Salesforce, Zendesk, Box, and Google G Suite. These powerful integrations enable your company to streamline communication and collaboration, so your employees can work more efficiently and connect more easily with both customers and colleagues.
Additionally, RingCentral has created an open, self-service platform that allows developers to build their own integrations. This open platform offers an unprecedented level of customization while making it fast and easy to add significant value to their own business applications. RingCentral Connect Platform is composed of a suite of tools and services to build, deploy, and manage custom integrations using RingCentral APIs. Connect Platform includes a developer portal, a set of self-service APIs, SDKs, a sandbox environment, and tutorials. It provides extensive developer support, documentation, and a forum where developers can get answers to their questions. An App Gallery also offers a steadily growing array of prebuilt apps for integrating everything from mobile to CRM capabilities.
Use Cases
Using Connect Platform, developers can quickly and easily build custom integrations with the RingCentral system to add powerful communication capabilities to business applications. Here are some examples of common custom service integrations.
1) CRM
Many CRM deployments still rely on users manually entering data to initiate and track phone calls, SMS messages, faxes, or paging. Using Connect Platform, developers can integrate communications directly into key CRM processes to maximize efficiencies and boost business outcomes. For example, a recent addition to the growing RingCentral Connect App Gallery is Callinize for RingCentral, a suite of high- quality integrations that connect the RingCentral service with SugarCRM, Infusionsoft, Insightly, Zoho, Salesforce, and other leading CRMs.
2) SMS and Fax
Many consumers prefer to communicate by SMS, and businesses want to capitalize on this highly responsive way to connect with their customers. In addition, fax still has an important function in many fields. Text messaging and online faxes offer quick ways to get important information, such as confirmations or authorizations. The RingCentral Connect Platform makes it simple to integrate fax and SMS functionality directly into a variety of core business applications, providing a secure and reliable way to communicate with customers. For example, sales, service, and marketing professionals could increase response time by sending SMS or faxes directly from their back-office applications.
3) Click-to-dial
For employees who spend much of their time making phone calls, manually dialing numbers on a keypad or repeatedly copying and pasting phone numbers into softphone apps can become a very tedious and error-prone task. Integrating the RingCentral click-to-dial functionality with common front-office applications allows employees to make calls simply by clicking a phone number, which means they save time and make fewer errors. This simple API integration typically saves sales and service representatives up to an hour a day in lost productivity.
4) Reporting
Every day, companies engage in a high volume of voice calls, text messages, and faxes as an integral part of getting work done. By collecting and analyzing communication data, businesses can gain valuable insights for planning current and future business needs. However, with manual processes, much of this potentially valuable data is either lost or entered incorrectly. RingCentral reporting automatically captures call, text, and fax data and provides usage analysis and trending metrics in customizable, easy-to-read views. Tightly integrating RingCentral Reports into front-office applications, business intelligence tools, and dashboards allows businesses to easily access these valuable insights and enrich their understanding of how their companies communicate.
RingCentral cloud communications and our Connect Platform for developers streamline custom service integrations. As a result, your business can quickly reap the benefits of greater productivity and increased customer satisfaction by infusing communications into your workflows. Check out our Integrations page for case studies and to learn more about how RingCentral’s open integrations can benefit your business.
">VoIP Is No Longer Just VoIP: Integrations Are the Future of Business Communications
Cloud communications are the future. Infonetics Research forecasts that by next year, cloud PBXand unified communications will be a $15B industry, as businesses of all sizes transition from hardware PBX phone systems to cloud-based platforms. This shift is driven primarily by advanced features and lowered costs. But in order to fully benefit from the power of the cloud, businesses need to be able to extend it with new features and integrate communications with existing business solutions. Maximizing the value of a cloud communications system requires an extensible platform based on open standards and APIs.
RingCentral recognizes the needs of businesses of all sizes to increase both employee productivity and customer satisfaction, while simultaneously reducing the time it takes to integrate communications into existing workflows. To address these issues, RingCentral offers tight integration with many of today’s most popular business apps, including Salesforce, Zendesk, Box, and Google G Suite. These powerful integrations enable your company to streamline communication and collaboration, so your employees can work more efficiently and connect more easily with both customers and colleagues.
Additionally, RingCentral has created an open, self-service platform that allows developers to build their own integrations. This open platform offers an unprecedented level of customization while making it fast and easy to add significant value to their own business applications. RingCentral Connect Platform is composed of a suite of tools and services to build, deploy, and manage custom integrations using RingCentral APIs. Connect Platform includes a developer portal, a set of self-service APIs, SDKs, a sandbox environment, and tutorials. It provides extensive developer support, documentation, and a forum where developers can get answers to their questions. An App Gallery also offers a steadily growing array of prebuilt apps for integrating everything from mobile to CRM capabilities.
Use Cases
Using Connect Platform, developers can quickly and easily build custom integrations with the RingCentral system to add powerful communication capabilities to business applications. Here are some examples of common custom service integrations.
1) CRM
Many CRM deployments still rely on users manually entering data to initiate and track phone calls, SMS messages, faxes, or paging. Using Connect Platform, developers can integrate communications directly into key CRM processes to maximize efficiencies and boost business outcomes. For example, a recent addition to the growing RingCentral Connect App Gallery is Callinize for RingCentral, a suite of high- quality integrations that connect the RingCentral service with SugarCRM, Infusionsoft, Insightly, Zoho, Salesforce, and other leading CRMs.
2) SMS and Fax
Many consumers prefer to communicate by SMS, and businesses want to capitalize on this highly responsive way to connect with their customers. In addition, fax still has an important function in many fields. Text messaging and online faxes offer quick ways to get important information, such as confirmations or authorizations. The RingCentral Connect Platform makes it simple to integrate fax and SMS functionality directly into a variety of core business applications, providing a secure and reliable way to communicate with customers. For example, sales, service, and marketing professionals could increase response time by sending SMS or faxes directly from their back-office applications.
3) Click-to-dial
For employees who spend much of their time making phone calls, manually dialing numbers on a keypad or repeatedly copying and pasting phone numbers into softphone apps can become a very tedious and error-prone task. Integrating the RingCentral click-to-dial functionality with common front-office applications allows employees to make calls simply by clicking a phone number, which means they save time and make fewer errors. This simple API integration typically saves sales and service representatives up to an hour a day in lost productivity.
4) Reporting
Every day, companies engage in a high volume of voice calls, text messages, and faxes as an integral part of getting work done. By collecting and analyzing communication data, businesses can gain valuable insights for planning current and future business needs. However, with manual processes, much of this potentially valuable data is either lost or entered incorrectly. RingCentral reporting automatically captures call, text, and fax data and provides usage analysis and trending metrics in customizable, easy-to-read views. Tightly integrating RingCentral Reports into front-office applications, business intelligence tools, and dashboards allows businesses to easily access these valuable insights and enrich their understanding of how their companies communicate.
RingCentral cloud communications and our Connect Platform for developers streamline custom service integrations. As a result, your business can quickly reap the benefits of greater productivity and increased customer satisfaction by infusing communications into your workflows. Check out our Integrations page for case studies and to learn more about how RingCentral’s open integrations can benefit your business.
Blog | The Hippest UCaaS Industry Trends in 2017
The Hippest UCaaS Industry Trends in 2017 The 2017 scoop: On-premise legacy communications is gone, and UCaaS cloud is #1...plus ...
The 2017 scoop: On-premise legacy communications is gone,
and UCaaS cloud is #1...plus more!
If you were just dipping a toe in last year, it’s time to take the plunge. Trust that it will be well worth it. This is the year that customers are kissing on-premise, legacy communications goodbye. They’re no longer wishy-washy about whether to cling to the past or move up to the cloud; the decision has been made, and the cloud has emerged as the clear winner.
RingCentral has observed these trends as well through experiences with valued channel partners and enterprise customers and shared with Channel Partners insights on current trends and 2017 predictions.
Here are some of the most relevant trends partners should keep top-of-mind to stay ahead of the game:
* The Year’s Biggest Trends in UCaaS
- UCaaS emerged as the clear industry mainstay
- Enterprise user adoption of team messaging and collaboration communications solutions continues to grow rapidly
- Increased focus on offering world-class partner enablement programs
* Collaboration is Key
- Collaboration will definitely continue its upward trajectory. To see why Glip, RingCentral’s team collaboration solution, hits the ball out of the park, check out this industry article, Chat Wars: Slack vs. Glip (hint: Glip wins!).
* M&A Heats Up in 2017
- Everyone's picking teams to get their piece of the multibillion-dollar UCaaS industry, with companies uniting to get a leg up on the competition. Institutions—ranging from similar to polar opposites—are aligning to dominate market share.
If you haven't already, take advantage of it now by partnering with the top UCaaS solutions provider that truly stands out as an industry leader and offers an award-winning partner program.
">The Hippest UCaaS Industry Trends in 2017
The 2017 scoop: On-premise legacy communications is gone,
and UCaaS cloud is #1...plus more!
If you were just dipping a toe in last year, it’s time to take the plunge. Trust that it will be well worth it. This is the year that customers are kissing on-premise, legacy communications goodbye. They’re no longer wishy-washy about whether to cling to the past or move up to the cloud; the decision has been made, and the cloud has emerged as the clear winner.
RingCentral has observed these trends as well through experiences with valued channel partners and enterprise customers and shared with Channel Partners insights on current trends and 2017 predictions.
Here are some of the most relevant trends partners should keep top-of-mind to stay ahead of the game:
* The Year’s Biggest Trends in UCaaS
- UCaaS emerged as the clear industry mainstay
- Enterprise user adoption of team messaging and collaboration communications solutions continues to grow rapidly
- Increased focus on offering world-class partner enablement programs
* Collaboration is Key
- Collaboration will definitely continue its upward trajectory. To see why Glip, RingCentral’s team collaboration solution, hits the ball out of the park, check out this industry article, Chat Wars: Slack vs. Glip (hint: Glip wins!).
* M&A Heats Up in 2017
- Everyone's picking teams to get their piece of the multibillion-dollar UCaaS industry, with companies uniting to get a leg up on the competition. Institutions—ranging from similar to polar opposites—are aligning to dominate market share.
If you haven't already, take advantage of it now by partnering with the top UCaaS solutions provider that truly stands out as an industry leader and offers an award-winning partner program.
Blog | 2016 Predictions Redux, and Foreshadowing 2017
2016 Predictions Redux, and Foreshadowing 2017 Kira Makagon: Executive Vice President, Innovation at RingCentral As the last New ...
Kira Makagon: Executive Vice President, Innovation at RingCentral
As the last New Year turned, I offered these predictions for the cloud in 2016. Now, as this next New Year manifests, it’s a great time to check in and see what has evolved in these areas over this past year.
First, I predicted that cloud vendors will become go-to communications solutions providers. In November, RingCentral partnered with No Jitter on their “The State of Cloud Communications” Industry Insights report. Some highlights from that report included growth of 8% in use of cloud PBX systems alongside growth of 8% in the use of mobile apps for cloud communications and collaboration services. If you’re curious about these findings, you can download the full whitepaper from No Jitter here. With unified communications end-user spending projected to grow from $37.2 billion in 2016 to $42.1 billion in 2020 (in US dollars) according to Gartner, I feel like this prediction of cloud vendors becoming the go-to communications solutions providers is on point.
I also envisioned that cloud applications would untether corporate workers from their desktop phones. With the launch of RingCentral’s Global Office platform early in the year, we helped to catapult this prediction to fruition all over the world. Global Office offers an entirely new, groundbreaking solution that utilizes the full power of our Global Connect Network to enable a truly local experience with a global cloud solution. So much for legacy phone systems! Our customers now have markedly more flexibility. Distributed enterprises have a tremendous demand for unified cloud-based communications solutions to efficiently connect their global workforce, and we’ve provided that through existing mobile technology here and abroad. More and more companies will grow like we have in this arena. The days of being tethered to a desk are coming to an end. As I wrote about in this open letter to leaders of modern workplaces, the future of work is found in mobile, scalable, flexible working arrangements.
Alongside the growth of cloud communications solutions, I foresaw the proliferation of collaboration tools and suggested that they may become as essential as the cloud for business communications. This will continue to be an area of significant growth in 2017. With the acquisition of Glip, RingCentral banked on it! The benefits of applications like Glip are many, including enhanced productivity and efficiency by improved team communications, reduced e-mail traffic, task management, shared calendaring, and so much more. When you combine the benefits of a collaboration tool like Glip with those of cloud communications tools, you untether the rest of the way not just from your desk but also from your desktop computer, enabling your workforce to function from whatever mobile device they choose and from wherever they are. I remain convinced that cloud communications and collaboration applications will become more and more central to the flexible way we’ll be doing business in the future.
Also for 2016, I concluded that analytics drawn from cloud app data would become part of everyday business. Big data, alongside fast data, is booming. This is a key area I will be continuing to watch in 2017, just like I will continue to have an eye on the area of cloud security solutions that I also predicted would expand. Early in the year, CRN gave us this list of 20 cloud security vendors to watch. Cloud security will continue to be an area of ongoing growth as well as scrutiny, and it will be interesting to see how these companies change in the coming year.
Looking ahead to 2017, I offered a prediction for The Enterprisers Project on the future of the workplace. As I offered there, “Workplaces being defined by four walls is a thing of the past. Moving forward, employees will gravitate to a ‘hub workplace’ design. We will see a proliferation of technologies designed for the new workplace that exponentially increase collaboration capacity amongst workers to optimize productivity, accelerate innovation and foster a community. I predict further into the the future functional workspace environments will also be about using artificial intelligence such as smart workflow automation and hands free interactions, some enabled by virtual reality that has been developed to amplify workers’ drive, inspiration and productivity, bringing it to a whole new level.” It is my belief that the future of the workplace can be found in the very tools that my company offers, making me all the more excited to embark on another New Year as RingCentral's EVP of Innovation.
">2016 Predictions Redux, and Foreshadowing 2017
Kira Makagon: Executive Vice President, Innovation at RingCentral
As the last New Year turned, I offered these predictions for the cloud in 2016. Now, as this next New Year manifests, it’s a great time to check in and see what has evolved in these areas over this past year.
First, I predicted that cloud vendors will become go-to communications solutions providers. In November, RingCentral partnered with No Jitter on their “The State of Cloud Communications” Industry Insights report. Some highlights from that report included growth of 8% in use of cloud PBX systems alongside growth of 8% in the use of mobile apps for cloud communications and collaboration services. If you’re curious about these findings, you can download the full whitepaper from No Jitter here. With unified communications end-user spending projected to grow from $37.2 billion in 2016 to $42.1 billion in 2020 (in US dollars) according to Gartner, I feel like this prediction of cloud vendors becoming the go-to communications solutions providers is on point.
I also envisioned that cloud applications would untether corporate workers from their desktop phones. With the launch of RingCentral’s Global Office platform early in the year, we helped to catapult this prediction to fruition all over the world. Global Office offers an entirely new, groundbreaking solution that utilizes the full power of our Global Connect Network to enable a truly local experience with a global cloud solution. So much for legacy phone systems! Our customers now have markedly more flexibility. Distributed enterprises have a tremendous demand for unified cloud-based communications solutions to efficiently connect their global workforce, and we’ve provided that through existing mobile technology here and abroad. More and more companies will grow like we have in this arena. The days of being tethered to a desk are coming to an end. As I wrote about in this open letter to leaders of modern workplaces, the future of work is found in mobile, scalable, flexible working arrangements.
Alongside the growth of cloud communications solutions, I foresaw the proliferation of collaboration tools and suggested that they may become as essential as the cloud for business communications. This will continue to be an area of significant growth in 2017. With the acquisition of Glip, RingCentral banked on it! The benefits of applications like Glip are many, including enhanced productivity and efficiency by improved team communications, reduced e-mail traffic, task management, shared calendaring, and so much more. When you combine the benefits of a collaboration tool like Glip with those of cloud communications tools, you untether the rest of the way not just from your desk but also from your desktop computer, enabling your workforce to function from whatever mobile device they choose and from wherever they are. I remain convinced that cloud communications and collaboration applications will become more and more central to the flexible way we’ll be doing business in the future.
Also for 2016, I concluded that analytics drawn from cloud app data would become part of everyday business. Big data, alongside fast data, is booming. This is a key area I will be continuing to watch in 2017, just like I will continue to have an eye on the area of cloud security solutions that I also predicted would expand. Early in the year, CRN gave us this list of 20 cloud security vendors to watch. Cloud security will continue to be an area of ongoing growth as well as scrutiny, and it will be interesting to see how these companies change in the coming year.
Looking ahead to 2017, I offered a prediction for The Enterprisers Project on the future of the workplace. As I offered there, “Workplaces being defined by four walls is a thing of the past. Moving forward, employees will gravitate to a ‘hub workplace’ design. We will see a proliferation of technologies designed for the new workplace that exponentially increase collaboration capacity amongst workers to optimize productivity, accelerate innovation and foster a community. I predict further into the the future functional workspace environments will also be about using artificial intelligence such as smart workflow automation and hands free interactions, some enabled by virtual reality that has been developed to amplify workers’ drive, inspiration and productivity, bringing it to a whole new level.” It is my belief that the future of the workplace can be found in the very tools that my company offers, making me all the more excited to embark on another New Year as RingCentral's EVP of Innovation.
Press Release | RingCentral Hits Major Milestone with 100 U.S. Patents
WHY RINGCENTRAL RingCentral Hits Major Milestone with 100 U.S. Patents
WHY RINGCENTRAL
RingCentral Hits Major Milestone with 100 U.S. Patents
Press Release | Frost & Sullivan Recognizes RingCentral as a True Visionary and Trailblazer in the North American Cloud Communications Services Market
Frost & Sullivan Recognizes RingCentral as a True Visionary and Trailblazer in the North American Cloud Communications Services Market ...
Early on, RingCentral identified the growing demand for mobile access to business communications and designed its solution to cater to mobile user needs. It also collaborated with several technology partners to expand its application scope in order to address diverse customer requirements. Some of the prominent outcomes of these partnerships include:
- The addition of advanced Web and video conferencing capabilities in partnership with Zoom to meet the needs of distributed organizations looking to improve collaboration among dispersed teams
- Advanced multi-channel customer-care functionality in partnership with inContact to enable businesses to leverage a single provider for its enterprise and contact center technology needs
- Became the first North American cloud communications provider to offer next-generation persistent team messaging functionality integrated with its UCaaS solution by acquiring Glip®
RingCentral’s comprehensive cloud communications solution has the broadest feature sets in the industry, comprising IM and presence, SMS, team collaboration, mobility, HD audio, web and video conferencing, and contact center. It is one of the few providers to bundle advanced web and video conferencing capabilities in all of its cloud communications service packages. The company also recently launched RingCentral Global Office™ to support distributed global organizations.
"Key to RingCentral’s implementation excellence is its proprietary cloud platform, which enables cost-effective scalability; flexible feature development; and fully automated service provisioning and management,” said Frost & Sullivan Program Director Elka Popova. "Also important, RingCentral complies with various industry regulatory requirements as well as undertakes SSAE-16 SOC 2 Type II audits and makes the reports available to customers."
RingCentral sells its solutions through both direct sales teams and indirect channels. Historically, the company has delivered cloud services over the top but in 2016, it introduced RingCentral CloudConnect™, which provides a number of managed-bandwidth options to address the needs of mid-market and large-enterprise customers for assured quality of service (QoS).
In 2015, RingCentral announced its integration with Google Cloud’s G Suite, which allows business users to access communications functionality through their office productivity applications. The same year, it enhanced the integration of its cloud communications solutions with Microsoft Outlook and Skype for Business. Additionally, RingCentral declared its integration with Zapier, a web app automation service, which embeds RingCentral Office® in over 500 software-as-a-service (SaaS) workplace applications. In 2016, it added a RingCentral Office Google Edition tier, a special edition of RingCentral that works with Google Cloud’s G Suite and Google Hangouts. This lets users make calls right from their browser and send text messages from their work numbers directly in Google.
"The company is the North American market leader for the third consecutive year and well ahead of the competition on multiple metrics," noted Popova. "This success is mostly a result of its indirect channel growth, international expansion, and concerted efforts to penetrate the mid-market and large-enterprise segment."
Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in terms of growth strategy and implementation. The award recognizes a high degree of innovation with products and technologies and the resulting leadership in terms of customer value and market penetration.
Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Contact us: Start the discussion.
Contact:
Chiara Carella
P: +44 (0) 207.343.8314
F: 210.348.1003
E: chiara.carella@frost.com
Frost & Sullivan Recognizes RingCentral as a True Visionary and Trailblazer in the North American Cloud Communications Services Market
October 24, 2016 at 9:46 AM
Frost & Sullivan Recognizes RingCentral as a True Visionary and Trailblazer in the North American Cloud Communications Services Market
RingCentral stays ahead of the curve through unwavering commitment to rapid innovation and enhanced customer value
MOUNTAIN VIEW, Calif. — October 24, 2016 — Based on its recent analysis of the hosted Internet protocol (IP) telephony and unified communications as a service (UCaaS) market, Frost & Sullivan recognizes RingCentral, Inc. (NYSE: RNG) with the 2016 North American Frost & Sullivan Award for Company of the Year. RingCentral stands out among cloud communications providers for its ability to assess evolving customer needs and offer appropriate communications solutions. It implements best practice strategies and delivers exceptional price/performance value to sustain its market leadership in the IP telephony and UCaaS market.
Early on, RingCentral identified the growing demand for mobile access to business communications and designed its solution to cater to mobile user needs. It also collaborated with several technology partners to expand its application scope in order to address diverse customer requirements. Some of the prominent outcomes of these partnerships include:
- The addition of advanced Web and video conferencing capabilities in partnership with Zoom to meet the needs of distributed organizations looking to improve collaboration among dispersed teams
- Advanced multi-channel customer-care functionality in partnership with inContact to enable businesses to leverage a single provider for its enterprise and contact center technology needs
- Became the first North American cloud communications provider to offer next-generation persistent team messaging functionality integrated with its UCaaS solution by acquiring Glip®
RingCentral’s comprehensive cloud communications solution has the broadest feature sets in the industry, comprising IM and presence, SMS, team collaboration, mobility, HD audio, web and video conferencing, and contact center. It is one of the few providers to bundle advanced web and video conferencing capabilities in all of its cloud communications service packages. The company also recently launched RingCentral Global Office™ to support distributed global organizations.
"Key to RingCentral’s implementation excellence is its proprietary cloud platform, which enables cost-effective scalability; flexible feature development; and fully automated service provisioning and management,” said Frost & Sullivan Program Director Elka Popova. "Also important, RingCentral complies with various industry regulatory requirements as well as undertakes SSAE-16 SOC 2 Type II audits and makes the reports available to customers."
RingCentral sells its solutions through both direct sales teams and indirect channels. Historically, the company has delivered cloud services over the top but in 2016, it introduced RingCentral CloudConnect™, which provides a number of managed-bandwidth options to address the needs of mid-market and large-enterprise customers for assured quality of service (QoS).
In 2015, RingCentral announced its integration with Google Cloud’s G Suite, which allows business users to access communications functionality through their office productivity applications. The same year, it enhanced the integration of its cloud communications solutions with Microsoft Outlook and Skype for Business. Additionally, RingCentral declared its integration with Zapier, a web app automation service, which embeds RingCentral Office® in over 500 software-as-a-service (SaaS) workplace applications. In 2016, it added a RingCentral Office Google Edition tier, a special edition of RingCentral that works with Google Cloud’s G Suite and Google Hangouts. This lets users make calls right from their browser and send text messages from their work numbers directly in Google.
"The company is the North American market leader for the third consecutive year and well ahead of the competition on multiple metrics," noted Popova. "This success is mostly a result of its indirect channel growth, international expansion, and concerted efforts to penetrate the mid-market and large-enterprise segment."
Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in terms of growth strategy and implementation. The award recognizes a high degree of innovation with products and technologies and the resulting leadership in terms of customer value and market penetration.
Frost & Sullivan Best Practices awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Contact us: Start the discussion.
Contact:
Chiara Carella
P: +44 (0) 207.343.8314
F: 210.348.1003
E: chiara.carella@frost.com
Blog | Frost & Sullivan Names RingCentral Company of the Year in Hosted IP Telephony and UCaaS
Frost & Sullivan Names RingCentral Company of the Year in Hosted IP Telephony and UCaaS Jennifer Caukin October 24, 2016 Today ...
Jennifer Caukin
October 24, 2016
Today we’re delighted to be recognized by global research and analysis firm Frost & Sullivan as Company of the Year in Hosted IP Telephony and UCaaS, North America. The award honors leading companies that deliver unique value to their customers while maintaining a rigorous focus on visionary innovation to enhance that customer value and impact.
To determine Company of the Year recipients, Frost & Sullivan analysts independently evaluate factors such as visionary innovation and performance customer impact; rating each company according to a set of 10 unique criteria ranging from addressing unmet needs to implementation best practices to brand equity. In its report, Frost & Sullivan concluded that, “RingCentral stands out as a true visionary and trailblazer in the North American cloud communications services market.” (To read the full report, download it here.)
Innovation is something we think about constantly at RingCentral, so we’re especially proud to have received the highest possible score on the visionary innovation and performance criterion. We believe that, in today’s business environment, innovation isn’t just the lifeblood of technology companies—it’s the lifeblood of every company. Businesses across every industry are under extreme pressure to rapidly adopt the new technologies—and new technology infrastructures—that will equip them to work more productively—and more innovatively— in a future characterized by digital dominance. Cloud-based communication and collaboration solutions are a big part of that future, and a key tool for companies traveling the path of digital transformation.
In addition to the Company of the Year Award, Frost & Sullivan also highlighted RingCentral as the leader in the North American hosted IP telephony and UC services market in their recently released 2016 Cloud Unified Communications Buyer’s Guide. Designed to help companies move their UC to the cloud and find the best vendor fit, the guide profiles UC providers with the largest installed user base and offers great side-by-side comparisons. You can access the full guide here.
At RingCentral, we’re committed to innovation and customer success. As the needs of the modern workforce continue to evolve, we look forward to enhancing the ways in which they communicate and collaborate to get work done.
View Frost & Sullivan’s press release here.
">Frost & Sullivan Names RingCentral Company of the Year in Hosted IP Telephony and UCaaS
Jennifer Caukin
October 24, 2016
Today we’re delighted to be recognized by global research and analysis firm Frost & Sullivan as Company of the Year in Hosted IP Telephony and UCaaS, North America. The award honors leading companies that deliver unique value to their customers while maintaining a rigorous focus on visionary innovation to enhance that customer value and impact.
To determine Company of the Year recipients, Frost & Sullivan analysts independently evaluate factors such as visionary innovation and performance customer impact; rating each company according to a set of 10 unique criteria ranging from addressing unmet needs to implementation best practices to brand equity. In its report, Frost & Sullivan concluded that, “RingCentral stands out as a true visionary and trailblazer in the North American cloud communications services market.” (To read the full report, download it here.)
Innovation is something we think about constantly at RingCentral, so we’re especially proud to have received the highest possible score on the visionary innovation and performance criterion. We believe that, in today’s business environment, innovation isn’t just the lifeblood of technology companies—it’s the lifeblood of every company. Businesses across every industry are under extreme pressure to rapidly adopt the new technologies—and new technology infrastructures—that will equip them to work more productively—and more innovatively— in a future characterized by digital dominance. Cloud-based communication and collaboration solutions are a big part of that future, and a key tool for companies traveling the path of digital transformation.
In addition to the Company of the Year Award, Frost & Sullivan also highlighted RingCentral as the leader in the North American hosted IP telephony and UC services market in their recently released 2016 Cloud Unified Communications Buyer’s Guide. Designed to help companies move their UC to the cloud and find the best vendor fit, the guide profiles UC providers with the largest installed user base and offers great side-by-side comparisons. You can access the full guide here.
At RingCentral, we’re committed to innovation and customer success. As the needs of the modern workforce continue to evolve, we look forward to enhancing the ways in which they communicate and collaborate to get work done.
View Frost & Sullivan’s press release here.
September Newsletter
THE INSIDE LINE September 2016, Volume 5, Issue 9 RingCentral Named a Leader in Gartner’s 2016 Magic Quadrant for UCaaS, ...
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of current RingCentral partners rank Partner Support as “exceeds expectations for partner support” compared to other channel programs. In order to receive the best support, follow the tiered support process outlined 
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August Newsletter
THE INSIDE LINE August 2016, Volume 5, Issue 8 In this issue Join RingCentral Partner Academies and win $500! » Offer your ...
August 2016, Volume 5, Issue 8
In this issue
Join RingCentral Partner Academies and win $500! »
Offer your customers professional recordings with Snap Recordings »
RingCentral Executive Roundtable »
Introducing Doug Starzak, RingCentral’s new Regional Channel Manager »
Keep up with stories from RingCentral »
Free Apple Watches for your clients »
Promos »
Join us for our upcoming RingCentral Partner Academies and win $500!
New York City | Denver | Phoenix
Agenda
Noon Meet & Greet | Lunch 12:30 p.m. Why RingCentral
1:00 p.m. Partner Program Benefits and Portal
Overview
1:30 p.m. RingCentral Office Demo 2:00 p.m. Competitive Landscape 2:30 p.m. Global Office
3:00 p.m. Contact Center
3:30 p.m. Networking and Discussion
RingCentral Partner Academies Schedule
Tuesday, August 30 Noon–4:00 p.m. ET
Polycom Experience Center
1 Penn Plaza, Suite 4800, New York, NY
10119
Tuesday, September 13 Noon–4:00 p.m. MT
Denver RingCentral Office
8005 S. Chester St., Suite 200, Centennial,
CO 80112
Tuesday, September 20 Noon–4:00 p.m. MST
Phoenix Airport Marriott
1101 N 44th St,
Phoenix, AZ 85008
Email partners@ringcentral.com or call 800-595-8110.
Offer your customers professional recordings with Snap Recordings and earn more money
Sounding professional has never been more important or simple. Help your customers polish their image by offering a professional voice for their RingCentral system and earn 15% on every business phone recording you sell. Snap Recordings offers voice recordings for greetings, announcements, messages, on-hold, and more. Interested in getting a customized professional recording for your own business? Save 30% by getting started here.
RingCentral Executive Roundtable
RingCentral was honored to host our top 12 partners at the RingCentral Executive Roundtable, where we gathered to celebrate their efforts and our successes so far. This event gave us the opportunity to discuss what is happening in the marketplace, share company updates, and honor our top two 2015 Master Agents of the Year based upon revenue production for the entire year: Ingram Micro and Sandler Partners.
It is a great time to be a RingCentral partner, and we feel extremely fortunate to have all of our partners as members of the RingCentral family.
Introducing Doug Starzak, RingCentral’s New Regional Channel Manager
Doug Starzak is RingCentral’s new Western Regional Channel Manager based in San Francisco. Prior to RingCentral, Starzak had an 8-year career at MegaPath, 5 of those years being in channel management. He was also in the Army for 4 years, where he set up voice and data for forward operations. Starzak has a strong belief in partner enablement, open communication, and responsiveness; at RingCentral, he strives to keep partners informed every step of the way.
Starzak is married with 2 children. In his spare time, he enjoys snowboarding, wakeboarding, bike rides, hiking, and travelling.
Contact Doug at doug.starzak@ringcentral.com or (510) 239-5288.
Keep up with stories from RingCentral
Share our latest updates on your social channels.
Q2 30% growth aligns to the market opportunity potential for UC.
Read more from RingCentral CEO Vlad Shmunis or check out additional information on our Q2 2016 earnings here.
RE/MAX Selects RingCentral as Approved Supplier for Business Communications
The #1 name in real estate has designated RingCentral as an approved supplier for business communications. Read more.
RingCentral Brings Together Technologists at First Annual Xiamen Cloud Conference Check out the announcement of the initial speaker line-up for RingCentral’s first Annual Xiamen Cloud Conference in association with the local China government here.
Box Adopts RingCentral Office Worldwide to Streamline Enterprise Communications Learn why Box decided to unify its global enterprise communications with the RingCentral cloud platform.
RingCentral Announces AVANT as Premier Master Agent Partner to Bring Cloud Communications to Enterprises Worldwide
See how this relationship will further expand RingCentral’s enterprise enablement globally and address increasing demand for global cloud communications solutions here.
Free Apple Watches for your clients by adding RingCentral lines
For a limited time, we’re giving away Apple Watches when you upgrade your clients’ accounts. For every three (3) users a client adds, they get a free Apple Watch (worth $349).* The more users they add, the more watches they can get (maximum of five (5) Apple Watches per account).
Contact your Channel Manager or Partner Support at 800-595-8110.
*The promo is exclusively for existing RingCentral Office customers. Account must be active for at least 30 days before upgrade date. To qualify for the promo, a minimum of 3 lines must be added per order transaction. Additional users must be kept for 90 days. Offer ends September 30, 2016, or until supplies last.
BONUSES AND DISCOUNTS WORTH COMBINING
Use all four at once, from now until September 30.*
|
$100,000 bonus for your big deals.* $25,000 and $15,000 bonuses are available too.* Click here for details.
|
1x MRR bonus on every registered and closed lead.*
|
50% residual bonus for Contact Center deals for the lifetime of the customer.*
|
$25 discount on all devices.* Claim it here.
Questions? Contact Partner Support Line at 800-595-8110 or partners@ringcentral.com.
© 2016 RingCentral, Inc. All rights reserved.
RingCentral, RingCentral Office, RingCentral Meetings, and the RingCentral logo are registered trademarks of RingCentral, Inc.Other third-party marks and logos displayed in this document are the trademarks of their respective owners.
">THE INSIDE LINE
August 2016, Volume 5, Issue 8
In this issue
Join RingCentral Partner Academies and win $500! »
Offer your customers professional recordings with Snap Recordings »
RingCentral Executive Roundtable »
Introducing Doug Starzak, RingCentral’s new Regional Channel Manager »
Keep up with stories from RingCentral »
Free Apple Watches for your clients »
Promos »
Join us for our upcoming RingCentral Partner Academies and win $500!
New York City | Denver | Phoenix
Agenda
Noon Meet & Greet | Lunch 12:30 p.m. Why RingCentral
1:00 p.m. Partner Program Benefits and Portal
Overview
1:30 p.m. RingCentral Office Demo 2:00 p.m. Competitive Landscape 2:30 p.m. Global Office
3:00 p.m. Contact Center
3:30 p.m. Networking and Discussion
RingCentral Partner Academies Schedule
Tuesday, August 30 Noon–4:00 p.m. ET
Polycom Experience Center
1 Penn Plaza, Suite 4800, New York, NY
10119
Tuesday, September 13 Noon–4:00 p.m. MT
Denver RingCentral Office
8005 S. Chester St., Suite 200, Centennial,
CO 80112
Tuesday, September 20 Noon–4:00 p.m. MST
Phoenix Airport Marriott
1101 N 44th St,
Phoenix, AZ 85008
Email partners@ringcentral.com or call 800-595-8110.
Offer your customers professional recordings with Snap Recordings and earn more money
Sounding professional has never been more important or simple. Help your customers polish their image by offering a professional voice for their RingCentral system and earn 15% on every business phone recording you sell. Snap Recordings offers voice recordings for greetings, announcements, messages, on-hold, and more. Interested in getting a customized professional recording for your own business? Save 30% by getting started here.
RingCentral Executive Roundtable
RingCentral was honored to host our top 12 partners at the RingCentral Executive Roundtable, where we gathered to celebrate their efforts and our successes so far. This event gave us the opportunity to discuss what is happening in the marketplace, share company updates, and honor our top two 2015 Master Agents of the Year based upon revenue production for the entire year: Ingram Micro and Sandler Partners.
It is a great time to be a RingCentral partner, and we feel extremely fortunate to have all of our partners as members of the RingCentral family.
Introducing Doug Starzak, RingCentral’s New Regional Channel Manager
Doug Starzak is RingCentral’s new Western Regional Channel Manager based in San Francisco. Prior to RingCentral, Starzak had an 8-year career at MegaPath, 5 of those years being in channel management. He was also in the Army for 4 years, where he set up voice and data for forward operations. Starzak has a strong belief in partner enablement, open communication, and responsiveness; at RingCentral, he strives to keep partners informed every step of the way.
Starzak is married with 2 children. In his spare time, he enjoys snowboarding, wakeboarding, bike rides, hiking, and travelling.
Contact Doug at doug.starzak@ringcentral.com or (510) 239-5288.
Keep up with stories from RingCentral
Share our latest updates on your social channels.
Q2 30% growth aligns to the market opportunity potential for UC.
Read more from RingCentral CEO Vlad Shmunis or check out additional information on our Q2 2016 earnings here.
RE/MAX Selects RingCentral as Approved Supplier for Business Communications
The #1 name in real estate has designated RingCentral as an approved supplier for business communications. Read more.
RingCentral Brings Together Technologists at First Annual Xiamen Cloud Conference Check out the announcement of the initial speaker line-up for RingCentral’s first Annual Xiamen Cloud Conference in association with the local China government here.
Box Adopts RingCentral Office Worldwide to Streamline Enterprise Communications Learn why Box decided to unify its global enterprise communications with the RingCentral cloud platform.
RingCentral Announces AVANT as Premier Master Agent Partner to Bring Cloud Communications to Enterprises Worldwide
See how this relationship will further expand RingCentral’s enterprise enablement globally and address increasing demand for global cloud communications solutions here.
Free Apple Watches for your clients by adding RingCentral lines
For a limited time, we’re giving away Apple Watches when you upgrade your clients’ accounts. For every three (3) users a client adds, they get a free Apple Watch (worth $349).* The more users they add, the more watches they can get (maximum of five (5) Apple Watches per account).
Contact your Channel Manager or Partner Support at 800-595-8110.
*The promo is exclusively for existing RingCentral Office customers. Account must be active for at least 30 days before upgrade date. To qualify for the promo, a minimum of 3 lines must be added per order transaction. Additional users must be kept for 90 days. Offer ends September 30, 2016, or until supplies last.
BONUSES AND DISCOUNTS WORTH COMBINING
Use all four at once, from now until September 30.*
|
$100,000 bonus for your big deals.* $25,000 and $15,000 bonuses are available too.* Click here for details.
|
1x MRR bonus on every registered and closed lead.*
|
50% residual bonus for Contact Center deals for the lifetime of the customer.*
|
$25 discount on all devices.* Claim it here.
Questions? Contact Partner Support Line at 800-595-8110 or partners@ringcentral.com.
© 2016 RingCentral, Inc. All rights reserved.
RingCentral, RingCentral Office, RingCentral Meetings, and the RingCentral logo are registered trademarks of RingCentral, Inc.Other third-party marks and logos displayed in this document are the trademarks of their respective owners.
July Newsletter
THE INSIDE LINE July 2016, Volume 5, Issue 7 In this issue Join RingCentral Partner Academies and win $500! » ...
July 2016, Volume 5, Issue 7
In this issue
Join RingCentral Partner Academies and win $500! »
RingCentral’s New Partner Portal »
RingCentral’s New Regional Channel Manager »
Another benefit for RingCentral Partners: Signature Program »
July Promos »
New features and tips for RingCentral Glip »
Join us for our upcoming RingCentral Partner Academies and win $500!
These educational and interactive workshops will cover topics to help you position and win more deals with RingCentral. Learn how mid-market and enterprise businesses are using UCaaS solutions today, and how you can participate in this multibillion-dollar market. We will be giving away a $500 and a $250 Amazon Gift Card at each. Join us for complimentary lunch too! Check out the four locations below to find a RingCentral Academy near you.
Agenda
Noon Meet & Greet | Lunch 12:30 p.m. Why RingCentral
1:00 p.m. Partner Program Benefits and Portal
Overview
1:30 p.m. RingCentral Office Demo
2:00 p.m. Competitive Landscape
2:30 p.m. Global Office
3:00 p.m. Contact Center
3:30 p.m. Networking and Discussion
Atlanta
Tuesday, August 23 Noon-4:00 p.m. ET
Atlanta Marriott Perimeter Center
246 Perimeter Center Pkwy NE, Atlanta, GA 30346
New York City
Tuesday, August 30 on–4:00 p.m. ET
Polycom Experience Center
1 Penn Plaza
Suite 4800,
New York, NY
10119
Denver
Tuesday, September 13
Noon-4:00 p.m. MT
Denver RingCentral Office
8005 S. Chester St., Suite 200, Centennial,
CO 80112
Phoenix
Tuesday, September 20 Noon-4:00 p.m. MST
Phoenix Airport Marriott
1101 N 44th St,
Phoenix, AZ 85008
Questions? Email partners@ringcentral.com or call 800-595-8110.
RingCentral’s New Partner Portal
The brand new partner portal is live! Check it out starting July 25. Knowing that the portal is the cornerstone to your success as a RingCentral partner, we have invested in giving you a greatly improved version. We are happy to give you new features and tools that make it simple to interact, get support, and do business with RingCentral.
Introducing Camden Patterson, RingCentral's New Regional Channel Manager
Camden Patterson is RingCentral’s new Eastern Regional Channel Manager based in Atlanta. Prior to RingCentral, Patterson worked as a Channel Sales Manager at LiveOps, later acquired by Marlin Equity Partners, primarily focusing on Master Agents and Agent partners.
Prior to LiveOps, he was a top performer as a Territory Representative with Grainger Industrial Supply. He is very excited to now be working with RingCentral partners because of RingCentral’s status as a market leader and dedication to bringing on only the best partners, which in turn can help change many businesses for the better with the RingCentral product.
Patterson graduated from Kennesaw State University. In his spare time, he can be found hiking or hanging out by the lake with friends and family. He is very competitive and loves playing and watching sports.
Contact Camden at camden.patterson@ringcentral.com or 678-909-0700.
Another benefit for RingCentral Partners: Signature Program
RingCentral is excited to offer no-cost upsell campaigns for all partner accounts as part of the Signature Program. Led by RingCentral’s team of channel upsell experts, this calling and email campaign is a way to stay in front of your customers and inform them of new features that might warrant an account upgrade. All accounts will be assigned to a Signature Channel Account Manager who will work to put money in your pocket.
Promos
$100,000 bonus for your big deals.* $25,000 and $15,000 bonuses are available too.*
1x MRR bonus on every registered and closed lead.*
50% residual bonus for Contact Center deals for the lifetime of the customer.*
$25 discount on all devices.* Claim it here.
New features and tips for RingCentral Glip
RingCentral Glip brings together your calendar, tasks, chat, online meetings, and file sharing in one intuitive and attractive application. You can collaborate with individuals and teams simply and enjoyably when you’re in the office, out of the office, or anywhere in between. Check out the latest Glip tips and information here.
Questions? Contact Partner Support Line at
800-595-8110 or partners@ringcentral.com.
">THE INSIDE LINE
July 2016, Volume 5, Issue 7
In this issue
Join RingCentral Partner Academies and win $500! »
RingCentral’s New Partner Portal »
RingCentral’s New Regional Channel Manager »
Another benefit for RingCentral Partners: Signature Program »
July Promos »
New features and tips for RingCentral Glip »
Join us for our upcoming RingCentral Partner Academies and win $500!
These educational and interactive workshops will cover topics to help you position and win more deals with RingCentral. Learn how mid-market and enterprise businesses are using UCaaS solutions today, and how you can participate in this multibillion-dollar market. We will be giving away a $500 and a $250 Amazon Gift Card at each. Join us for complimentary lunch too! Check out the four locations below to find a RingCentral Academy near you.
Agenda
Noon Meet & Greet | Lunch 12:30 p.m. Why RingCentral
1:00 p.m. Partner Program Benefits and Portal
Overview
1:30 p.m. RingCentral Office Demo
2:00 p.m. Competitive Landscape
2:30 p.m. Global Office
3:00 p.m. Contact Center
3:30 p.m. Networking and Discussion
Atlanta
Tuesday, August 23 Noon-4:00 p.m. ET
Atlanta Marriott Perimeter Center
246 Perimeter Center Pkwy NE, Atlanta, GA 30346
New York City
Tuesday, August 30 on–4:00 p.m. ET
Polycom Experience Center
1 Penn Plaza
Suite 4800,
New York, NY
10119
Denver
Tuesday, September 13
Noon-4:00 p.m. MT
Denver RingCentral Office
8005 S. Chester St., Suite 200, Centennial,
CO 80112
Phoenix
Tuesday, September 20 Noon-4:00 p.m. MST
Phoenix Airport Marriott
1101 N 44th St,
Phoenix, AZ 85008
Questions? Email partners@ringcentral.com or call 800-595-8110.
RingCentral’s New Partner Portal
The brand new partner portal is live! Check it out starting July 25. Knowing that the portal is the cornerstone to your success as a RingCentral partner, we have invested in giving you a greatly improved version. We are happy to give you new features and tools that make it simple to interact, get support, and do business with RingCentral.
Introducing Camden Patterson, RingCentral's New Regional Channel Manager
Camden Patterson is RingCentral’s new Eastern Regional Channel Manager based in Atlanta. Prior to RingCentral, Patterson worked as a Channel Sales Manager at LiveOps, later acquired by Marlin Equity Partners, primarily focusing on Master Agents and Agent partners.
Prior to LiveOps, he was a top performer as a Territory Representative with Grainger Industrial Supply. He is very excited to now be working with RingCentral partners because of RingCentral’s status as a market leader and dedication to bringing on only the best partners, which in turn can help change many businesses for the better with the RingCentral product.
Patterson graduated from Kennesaw State University. In his spare time, he can be found hiking or hanging out by the lake with friends and family. He is very competitive and loves playing and watching sports.
Contact Camden at camden.patterson@ringcentral.com or 678-909-0700.
Another benefit for RingCentral Partners: Signature Program
RingCentral is excited to offer no-cost upsell campaigns for all partner accounts as part of the Signature Program. Led by RingCentral’s team of channel upsell experts, this calling and email campaign is a way to stay in front of your customers and inform them of new features that might warrant an account upgrade. All accounts will be assigned to a Signature Channel Account Manager who will work to put money in your pocket.
Promos
$100,000 bonus for your big deals.* $25,000 and $15,000 bonuses are available too.*
1x MRR bonus on every registered and closed lead.*
50% residual bonus for Contact Center deals for the lifetime of the customer.*
$25 discount on all devices.* Claim it here.
New features and tips for RingCentral Glip
RingCentral Glip brings together your calendar, tasks, chat, online meetings, and file sharing in one intuitive and attractive application. You can collaborate with individuals and teams simply and enjoyably when you’re in the office, out of the office, or anywhere in between. Check out the latest Glip tips and information here.
Questions? Contact Partner Support Line at
800-595-8110 or partners@ringcentral.com.
Press Release | RingCentral Named a Leader in Gartner’s 2016 Magic Quadrant for Unified Communications as a Service Worldwide
RingCentral Named a Leader in Gartner’s 2016 Magic Quadrant for Unified Communications as a Service Worldwide* Based on its Ability to ...
BELMONT, Calif. - August 24, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration applications, today announced that Gartner has recognized RingCentral as a leader in the Magic Quadrant for Unified Communications as a Service (UCaaS) Worldwide published on August 23, 2016.
“Our mission at RingCentral is to empower global businesses with the most comprehensive cloud communications and collaboration solution that unifies all the capabilities they need to stay connected and be productive,” said Vlad Shmunis, founder, chairman, and CEO of RingCentral. “We are honored to receive this recognition once again from Gartner and to be placed in the leaders quadrant and furthest to the right on vision. This position validates our focus on innovation and the investments we’ve made in professional services and customer success. Our cloud solution uniquely addresses business needs in ways that legacy players cannot.”
With 42 percent growth of RingCentral Office® annualized exit monthly recurring software subscriptions year-over-year based on Q2 2016 earnings results, the company is the largest and fastest-growing pure-play cloud enterprise communications and collaboration provider. More comprehensive and cost-efficient than legacy on-premises communications systems, RingCentral meets the needs of today’s globally distributed, mobile workforces to communicate in any way they choose – including voice, video, SMS, conferencing, online meetings, messaging and fax. RingCentral attributes its leadership and growth to its relentless focus on innovation and the end-to-end customer experience. The company goes beyond serving the needs of end-users, while also serving the needs of IT with a global, open platform that makes it easy to deploy, scale, manage, and integrate communications across an entire organization.
RingCentral at Gartner IT Symposium
RingCentral will have a presence at Gartner IT Symposium, taking place on October 16-20, 2016 in Orlando, Florida. Executives will be speaking during a RingCentral-hosted breakout session and VIP breakfast. In addition, RingCentral will host a VIP dinner where notable RingCentral customers will share their insights on the challenges in today’s modern, mobile business and benefits from transitioning communications solution to the cloud.
To download the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide report, please visit here.
Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
*Source: Gartner, Inc., Magic Quadrant for Unified Communications as a Service, Worldwide, Daniel O’Connell, Bern Elliot, August 23, 2016.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral, the RingCentral logo and RingCentral Office are trademarks of RingCentral, Inc.
RingCentral PR Contact:
Jennifer Caukin
650-561-6348 Jennifer.caukin@ringcentral.com
">RingCentral Named a Leader in Gartner’s 2016 Magic Quadrant for Unified Communications as a Service Worldwide* Based on its Ability to Execute and Completeness of Vision
BELMONT, Calif. - August 24, 2016 - RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration applications, today announced that Gartner has recognized RingCentral as a leader in the Magic Quadrant for Unified Communications as a Service (UCaaS) Worldwide published on August 23, 2016.
“Our mission at RingCentral is to empower global businesses with the most comprehensive cloud communications and collaboration solution that unifies all the capabilities they need to stay connected and be productive,” said Vlad Shmunis, founder, chairman, and CEO of RingCentral. “We are honored to receive this recognition once again from Gartner and to be placed in the leaders quadrant and furthest to the right on vision. This position validates our focus on innovation and the investments we’ve made in professional services and customer success. Our cloud solution uniquely addresses business needs in ways that legacy players cannot.”
With 42 percent growth of RingCentral Office® annualized exit monthly recurring software subscriptions year-over-year based on Q2 2016 earnings results, the company is the largest and fastest-growing pure-play cloud enterprise communications and collaboration provider. More comprehensive and cost-efficient than legacy on-premises communications systems, RingCentral meets the needs of today’s globally distributed, mobile workforces to communicate in any way they choose – including voice, video, SMS, conferencing, online meetings, messaging and fax. RingCentral attributes its leadership and growth to its relentless focus on innovation and the end-to-end customer experience. The company goes beyond serving the needs of end-users, while also serving the needs of IT with a global, open platform that makes it easy to deploy, scale, manage, and integrate communications across an entire organization.
RingCentral at Gartner IT Symposium
RingCentral will have a presence at Gartner IT Symposium, taking place on October 16-20, 2016 in Orlando, Florida. Executives will be speaking during a RingCentral-hosted breakout session and VIP breakfast. In addition, RingCentral will host a VIP dinner where notable RingCentral customers will share their insights on the challenges in today’s modern, mobile business and benefits from transitioning communications solution to the cloud.
To download the 2016 Gartner Magic Quadrant for Unified Communications as a Service Worldwide report, please visit here.
Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
*Source: Gartner, Inc., Magic Quadrant for Unified Communications as a Service, Worldwide, Daniel O’Connell, Bern Elliot, August 23, 2016.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral, the RingCentral logo and RingCentral Office are trademarks of RingCentral, Inc.
RingCentral PR Contact:
Jennifer Caukin
650-561-6348 Jennifer.caukin@ringcentral.com
Infographic | Cloud productivity, integrations, and the modern worker
RingCentral and Microsoft Office 365
User Guide | 2016 RingCentral Co-Branding Guidelines
RingCentral’s co-branding guidelines illustrate appropriate ways that associate (external) companies can co-brand with RingCentral across ...
RingCentral’s co-branding guidelines illustrate appropriate ways that associate (external) companies can co-brand with RingCentral across a range of business relationships.
Rate Sheet | US Pricing Guide
RingCentral Office editions and pricing
Blog | New RingCentral Events Recognize and Celebrate Channel Partners’ Importance
New RingCentral Events Recognize and Celebrate Channel Partners’ Importance Zane Long July 20, 2016 2016 has been an exciting ...
2016 has been an exciting year for RingCentral Channel Partner programs. We’ve made substantial investments in our partner programs and rolled out significant enhancements to the programs to help our partners be more successful than ever, and to attract new partners to the RingCentral family.
We’ve done all of this because we truly understand the value partners bring to customers.
Now we have more exciting news to share with you.
Introducing the RingCentral President’s Club for Channel Partners
Because we value our partners so highly, we’ve created the RingCentral President’s Club. Our inaugural President’s Club event will be held May 7–10, 2017, in beautiful, exotic, Guanacaste, Costa Rica.
For this first-time luxurious getaway event, RingCentral’s top seven partners (sub-agents and direct partners, based on highest incremental monthly recurring income through December 31, 2016) and their guests will enjoy an all-expense-paid holiday at the five-star JW Marriott Guanacaste. Located oceanfront on a magnificent Pacific beach, the resort offers you swimming, fine dining, golf, tennis, hiking, spa treatments and much more.
And, of course, you’ll have the opportunity to spend relaxed quality time with RingCentral’s channel leadership team.
More details about President’s Club will be coming soon. But in the meantime, with five months remaining in this year, keep this picture in mind as you do what you do best: help enterprise customers meet their business communications and collaboration needs with RingCentral’s world-class, global solutions.
But wait… we’ve got more exciting news.
The first annual RingCentral Executive Roundtable will be held next week, July 24–27, at the palatial Ritz-Carlton, Half Moon Bay. This by-invitation-only event for master agent and distributor senior executives will mix business and pleasure at the highest levels.
The Executive Roundtable sessions will provide attendees with exclusive insight into RingCentral products and our product roadmap, the competitive landscape, and new enablement tools to help you maximize your success. I will be hosting the event, along with our SVP for Worldwide Sales, Product Management and Marketing executives, Polycom CMO, and the Group VP of Worldwide Telecom Research from IDC.
The Executive Roundtable will also provide attendees with an opportunity to share their feedback, insights, and suggestions with the RingCentral team.
This event is not just about business, though. We encourage attendees to enjoy the resort’s seaside 18-hole golf course, forget about business and other worldly matters in the property’s lavish spa, and avail themselves of the Ritz-Carlton’s many other amenities, including the dramatic, dream-inspiring views from its location on a bluff overlooking the Pacific Ocean.
As I mentioned earlier, RingCentral considers our partners invaluable members of the RingCentral team, and we are constantly working to enhance our programs to make them highly and mutually rewarding. President’s Club and the Executive Roundtable are two new ways for us to demonstrate our commitment to the channel and our appreciation of our partners’ hard work.
">
New RingCentral Events Recognize and Celebrate Channel Partners’ Importance
- Zane Long
- July 20, 2016
2016 has been an exciting year for RingCentral Channel Partner programs. We’ve made substantial investments in our partner programs and rolled out significant enhancements to the programs to help our partners be more successful than ever, and to attract new partners to the RingCentral family.
We’ve done all of this because we truly understand the value partners bring to customers.
Now we have more exciting news to share with you.
Introducing the RingCentral President’s Club for Channel Partners
Because we value our partners so highly, we’ve created the RingCentral President’s Club. Our inaugural President’s Club event will be held May 7–10, 2017, in beautiful, exotic, Guanacaste, Costa Rica.
For this first-time luxurious getaway event, RingCentral’s top seven partners (sub-agents and direct partners, based on highest incremental monthly recurring income through December 31, 2016) and their guests will enjoy an all-expense-paid holiday at the five-star JW Marriott Guanacaste. Located oceanfront on a magnificent Pacific beach, the resort offers you swimming, fine dining, golf, tennis, hiking, spa treatments and much more.
And, of course, you’ll have the opportunity to spend relaxed quality time with RingCentral’s channel leadership team.
More details about President’s Club will be coming soon. But in the meantime, with five months remaining in this year, keep this picture in mind as you do what you do best: help enterprise customers meet their business communications and collaboration needs with RingCentral’s world-class, global solutions.
But wait… we’ve got more exciting news.
The first annual RingCentral Executive Roundtable will be held next week, July 24–27, at the palatial Ritz-Carlton, Half Moon Bay. This by-invitation-only event for master agent and distributor senior executives will mix business and pleasure at the highest levels.
The Executive Roundtable sessions will provide attendees with exclusive insight into RingCentral products and our product roadmap, the competitive landscape, and new enablement tools to help you maximize your success. I will be hosting the event, along with our SVP for Worldwide Sales, Product Management and Marketing executives, Polycom CMO, and the Group VP of Worldwide Telecom Research from IDC.
The Executive Roundtable will also provide attendees with an opportunity to share their feedback, insights, and suggestions with the RingCentral team.
This event is not just about business, though. We encourage attendees to enjoy the resort’s seaside 18-hole golf course, forget about business and other worldly matters in the property’s lavish spa, and avail themselves of the Ritz-Carlton’s many other amenities, including the dramatic, dream-inspiring views from its location on a bluff overlooking the Pacific Ocean.
As I mentioned earlier, RingCentral considers our partners invaluable members of the RingCentral team, and we are constantly working to enhance our programs to make them highly and mutually rewarding. President’s Club and the Executive Roundtable are two new ways for us to demonstrate our commitment to the channel and our appreciation of our partners’ hard work.
Blog | A Game-Changing Partnership to Match the New Way Enterprises Work
A Game-Changing Partnership to Match the New Way Enterprises Work Richard Borenstein You’ve depended on Gmail for your personal ...
You’ve depended on Gmail for your personal email for a long time, and now you’re thinking about setting up Google Apps to support the needs of your business. At the same time, you need a cost-effective and flexible business communications solution. Now there’s a new offering from RingCentral and Google that gives you exactly what you’ve been looking for.
Introducing RingCentral Office® Google Edition
The new offering, RingCentral Office Google Edition, provides a unique and cost-efficient integrated solution for enterprises. Priced at $30 USD per user per month, it includes Google Apps Unlimited with unlimited storage and a new edition of RingCentral Office® that integrates with Google Apps and Google Hangouts. This solution provides much richer and more robust enterprise communication capabilities compared to alternative industry solutions like Skype for Business and Office 365.
Functionality-wise, users will be able to make calls right from their browser, send text messages from their work numbers directly in Google, schedule RingCentral web meetings in Gmail that integrate with Google calendar, and a host of other time-saving tasks that leverage the integration. Essentially, office workers can rely on the solution as a hub for all their business communication.
Meeting the need for a future-proofed solution
At RingCentral, where we provide business cloud communication and collaboration applications, we’ve been excited about the transformational capabilities of the cloud since the earliest days of our business in 1999. Now we’re at a point where we are witnessing business communications fundamentally changing. More and more, businesses are turning away from point solutions and towards a rich, cloud-based ecosystem for getting work done. To meet these emerging and complex needs, cloud providers need to deliver more flexible, robust and cost-efficient solutions than ever before.
As enterprises increasingly employ large, globally distributed workforces, we’re seeing greater reliance on cloud productivity and communications tools like Google Apps and RingCentral Office, respectively. As these efficiency-boosting tools become the norm, business workers expect the technologies available to them both to work together seamlessly and to fit the way they work across all the devices they use—from desktop to tablet to mobile phone. Meanwhile, the enterprises that employ these professionals want to protect their investment with a “future-proofed” solution—a solution that can change as fast as their needs do. This is an important component of what the cloud offers: a platform that is continually enhanced, via software release, to add new features, capabilities and integrations.
Changing the way we work and stay productive
In a recent survey of North American enterprises, 69 percent of companies surveyed placed high importance on the ability to integrate voice with business applications within their UC solutions. More and more, workers want to launch chat, voice and video sessions directly from their email, address books, or other productivity tools.
RingCentral and Google together deliver big benefits to enterprises by equipping workers to do just that. RingCentral Office Google Edition enables them to spend more time communicating with customers and less time toggling between apps, dialing and recording all types of communications into the profile. It eliminates the need for customers to use a separate communications application, instead promoting a holistic cloud solution that adds up to significant productivity gains.
More than five million businesses currently use Google Apps. Together and by leveraging joint channel partnerships, Google and RingCentral will bring a powerful new offering to hundreds of thousands of businesses looking to shift to the cloud.
Google has always embraced the multi-cloud ecosystem in order to bring together best-in-class partners to deliver valuable solutions to businesses. We’re proud to be joining with such a forward-looking and influential partner to enable more enterprises to take advantage of all that the cloud has to offer.
">A Game-Changing Partnership to Match the New Way Enterprises Work
You’ve depended on Gmail for your personal email for a long time, and now you’re thinking about setting up Google Apps to support the needs of your business. At the same time, you need a cost-effective and flexible business communications solution. Now there’s a new offering from RingCentral and Google that gives you exactly what you’ve been looking for.
Introducing RingCentral Office® Google Edition
The new offering, RingCentral Office Google Edition, provides a unique and cost-efficient integrated solution for enterprises. Priced at $30 USD per user per month, it includes Google Apps Unlimited with unlimited storage and a new edition of RingCentral Office® that integrates with Google Apps and Google Hangouts. This solution provides much richer and more robust enterprise communication capabilities compared to alternative industry solutions like Skype for Business and Office 365.
Functionality-wise, users will be able to make calls right from their browser, send text messages from their work numbers directly in Google, schedule RingCentral web meetings in Gmail that integrate with Google calendar, and a host of other time-saving tasks that leverage the integration. Essentially, office workers can rely on the solution as a hub for all their business communication.
Meeting the need for a future-proofed solution
At RingCentral, where we provide business cloud communication and collaboration applications, we’ve been excited about the transformational capabilities of the cloud since the earliest days of our business in 1999. Now we’re at a point where we are witnessing business communications fundamentally changing. More and more, businesses are turning away from point solutions and towards a rich, cloud-based ecosystem for getting work done. To meet these emerging and complex needs, cloud providers need to deliver more flexible, robust and cost-efficient solutions than ever before.
As enterprises increasingly employ large, globally distributed workforces, we’re seeing greater reliance on cloud productivity and communications tools like Google Apps and RingCentral Office, respectively. As these efficiency-boosting tools become the norm, business workers expect the technologies available to them both to work together seamlessly and to fit the way they work across all the devices they use—from desktop to tablet to mobile phone. Meanwhile, the enterprises that employ these professionals want to protect their investment with a “future-proofed” solution—a solution that can change as fast as their needs do. This is an important component of what the cloud offers: a platform that is continually enhanced, via software release, to add new features, capabilities and integrations.
Changing the way we work and stay productive
In a recent survey of North American enterprises, 69 percent of companies surveyed placed high importance on the ability to integrate voice with business applications within their UC solutions. More and more, workers want to launch chat, voice and video sessions directly from their email, address books, or other productivity tools.
RingCentral and Google together deliver big benefits to enterprises by equipping workers to do just that. RingCentral Office Google Edition enables them to spend more time communicating with customers and less time toggling between apps, dialing and recording all types of communications into the profile. It eliminates the need for customers to use a separate communications application, instead promoting a holistic cloud solution that adds up to significant productivity gains.
More than five million businesses currently use Google Apps. Together and by leveraging joint channel partnerships, Google and RingCentral will bring a powerful new offering to hundreds of thousands of businesses looking to shift to the cloud.
Google has always embraced the multi-cloud ecosystem in order to bring together best-in-class partners to deliver valuable solutions to businesses. We’re proud to be joining with such a forward-looking and influential partner to enable more enterprises to take advantage of all that the cloud has to offer.
Blog | RingCentral Named To Forbes List of 100 Most Trustworthy Companies in America for 2016
RingCentral Named To Forbes List of 100 Most Trustworthy Companies in America for 2016 Praful Shah We’re excited to ...
- Praful Shah
We’re excited to announce that RingCentral has been named to Forbes’ List of 100 Most Trustworthy Companies in America for 2016.
The Forbes List of 100 Most Trustworthy Companies is assembled every year by MSCI ESG Research, an independent research firm that vets more than 5,500 publicly-traded North American companies to identify those that consistently display transparent accounting practices and concrete corporate governance.
Companies are ranked based on their Aggressive Accounting and Governance Risk (AGRs) and scored on a 1 to 100 point scale. Aspects considered include high-risk behaviors like regulatory actions, amended filings, revenue and expense recognition methods, and bankruptcy risk.
RingCentral is shown in the mid-market cap group (between $1 and $5 billion) and scored an 88 for its current AGR and an 83 average AGR for the last four quarters.
This recognition reinforces our core values and our position as a leader and trusted partner in the market. Enterprises want to work with the most reputable companies, and trust and dedication are paramount qualities. Our team is 100% committed to providing the best experience possible for customers and employees.
To see the full list of Forbes’ 100 Most Trustworthy Companies, click here.
">RingCentral Named To Forbes List of 100 Most Trustworthy Companies in America for 2016
- Praful Shah
We’re excited to announce that RingCentral has been named to Forbes’ List of 100 Most Trustworthy Companies in America for 2016.
The Forbes List of 100 Most Trustworthy Companies is assembled every year by MSCI ESG Research, an independent research firm that vets more than 5,500 publicly-traded North American companies to identify those that consistently display transparent accounting practices and concrete corporate governance.
Companies are ranked based on their Aggressive Accounting and Governance Risk (AGRs) and scored on a 1 to 100 point scale. Aspects considered include high-risk behaviors like regulatory actions, amended filings, revenue and expense recognition methods, and bankruptcy risk.
RingCentral is shown in the mid-market cap group (between $1 and $5 billion) and scored an 88 for its current AGR and an 83 average AGR for the last four quarters.
This recognition reinforces our core values and our position as a leader and trusted partner in the market. Enterprises want to work with the most reputable companies, and trust and dedication are paramount qualities. Our team is 100% committed to providing the best experience possible for customers and employees.
To see the full list of Forbes’ 100 Most Trustworthy Companies, click here.
Press Release | 2016 Bay Area CIO of the Year Innovation/Transportation finalist: A conversation with RingCentral’s Kira Makagon
2016 Bay Area CIO of the Year Innovation/Transportation finalist: A conversation with RingCentral’s Kira Makagon Lynn Peitvham Stock ...
Kira Makagon, a finalist in the Innovation/Transportation category in our 2016 Bay Area CIO of the Year Awards, shares her thoughts on her impact, her priorities and how she strikes a balance between information sharing and information security.
Kira Makagon Chief innovation officer and executive vice president, RingCentral
What do you feel has been your biggest impact/success at this company?Innovation.
What are your top three priorities for 2016-2017?
- Global expansion
- Enterprise customers
- User experience
How do you strike a balance between information sharing and information security? Institute policies and processes while adapting technology that enables information sharing within with reasonable oversight, monitoring and reporting
How do you predict your company will be different in two years, and how do you see yourself shaping that change? RingCentral is the leader in the cloud communication and collaboration space, and in two years we will be adapted by a number of Fortune 500 customers who expect our products to encompass more and more aspects of their workforce in and out of the office. I expect to drive this innovation and global reach across all modalities of communication with high availability, security and great user experience.
How do you keep up with new technology news and trends? TechCrunch, TheVerge, TheNextWeb, WSJ, VentureBeat, various blogs and aggregate news feeds.
What is the single biggest issue standing in the way of you as a CIO in achieving your objectives? Organization impedance.
What are the fastest-growing skills in demand in information technology?Cloud security management, big data, rapid deployment, UI frameworks and standards.
Cybercriminals are getting better and better at what they do, and a recent report from CloudPassage revealed that out of the top 10 computer science programs in the U.S., not a single program requires a cybersecurity course to graduate. How can this gap in trained cybersecurity professionals be filled?Post-college education, communities for best practices, organizational awareness and willingness to invest.
What is your can’t-do-without technology? OpenTable.
What is your least professional cyber security habit? Old passwords.
What keeps you up at night? Netflix
">
2016 Bay Area CIO of the Year Innovation/Transportation finalist: A conversation with RingCentral’s Kira Makagon
Kira Makagon, a finalist in the Innovation/Transportation category in our 2016 Bay Area CIO of the Year Awards, shares her thoughts on her impact, her priorities and how she strikes a balance between information sharing and information security.
Kira Makagon Chief innovation officer and executive vice president, RingCentral
What do you feel has been your biggest impact/success at this company?Innovation.
What are your top three priorities for 2016-2017?
- Global expansion
- Enterprise customers
- User experience
How do you strike a balance between information sharing and information security? Institute policies and processes while adapting technology that enables information sharing within with reasonable oversight, monitoring and reporting
How do you predict your company will be different in two years, and how do you see yourself shaping that change? RingCentral is the leader in the cloud communication and collaboration space, and in two years we will be adapted by a number of Fortune 500 customers who expect our products to encompass more and more aspects of their workforce in and out of the office. I expect to drive this innovation and global reach across all modalities of communication with high availability, security and great user experience.
How do you keep up with new technology news and trends? TechCrunch, TheVerge, TheNextWeb, WSJ, VentureBeat, various blogs and aggregate news feeds.
What is the single biggest issue standing in the way of you as a CIO in achieving your objectives? Organization impedance.
What are the fastest-growing skills in demand in information technology?Cloud security management, big data, rapid deployment, UI frameworks and standards.
Cybercriminals are getting better and better at what they do, and a recent report from CloudPassage revealed that out of the top 10 computer science programs in the U.S., not a single program requires a cybersecurity course to graduate. How can this gap in trained cybersecurity professionals be filled?Post-college education, communities for best practices, organizational awareness and willingness to invest.
What is your can’t-do-without technology? OpenTable.
What is your least professional cyber security habit? Old passwords.
What keeps you up at night? Netflix
Blog | The Secret to Business Longevity? Strong Partnerships
The Secret to Business Longevity? Strong Partnerships Zane Long June 28, 2016 In today’s fast-paced business ...
Strong Partnerships
In today’s fast-paced business world, the notion of “working together” to accomplish things is more important than ever. We’re all familiar with this somewhat Silicon Valley-fied notion of collaborative working, and despite my company bias towards such a phenomenon, one cannot argue that it isn’t applicable to enterprise workforces today.
The speed at which business is conducted and the rapidity with which messages and emails can reach international territories has brought an efficient, yet chaotic, dimension to the workplace. That’s why businesses need scalable, flexible technology solutions that advance business operations. While most hardware-centric systems of the past impede progress with esoteric infrastructure and inordinate costs, cloud technologies are the 21st century antidote.
According to Transparency Market Research, by 2018 VoIP and unified communications will be a $69.1B market. That represents a huge opportunity for growth, and we continue to hear our partners say they are experiencing a spike in demand for cloud technologies, particularly among enterprises. Businesses are savvier today than in previous years, and there’s much to be said for getting bang for your buck while also mobilizing and conducting business more efficiently.
Because enterprises have a myriad of options when it comes to evaluating the technology landscape, the channel provides the voice of reason they often need to pull the trigger on big deployments — like migrating to the cloud, for instance. As enterprises continue to shift from a hardware-first model to a cloud-first model, it’s important that channel partners have the latest, best-in-class technologies to bring customers. If partners are armed correctly, they sell better and help enterprises thrive more.
That’s why at RingCentral, I’m focused on building the right relationships for our Partner Programwith leading master agents, like AVANT. AVANT has an incredible reputation in the channel as a leading provider of unified communications technologies for mid and large-sized businesses, and now with RingCentral, AVANT partners will have a powerful solution in their arsenal to help enterprises migrate away from the clunky legacy systems of the past.
At RingCentral, we know that a world-class partner program must focus on the financial rewards participating partners can realize. So in addition to assuring potential partners that RingCentral will continue to enable them to put the very best cloud-based communications solutions in the hands of their clients, we are retooling our partner contracts and commission structures to make them attractive enough that potential partners “Think RingCentral First”. RingCentral partners benefit from top-notch sales support that we provide to help them enhance their close ratios. We offer “subject matter experts” available to partners, at no cost, to assist them in the sales process to close deals. This is part of our end-to-end partner support that encompasses sales, implementation and the provisioning and ongoing support of our partners’ clients.
I’m thrilled to be working with AVANT and all the partners coming on board. As the adage “Rome wasn’t built in a day” reminds us, it takes time and the right partnerships to build a high-achieving business. Our Partner Program is designed to make our channel partners successful, and in turn, help empower enterprises to be the best they can be.
">The Secret to Business Longevity?
Strong Partnerships
In today’s fast-paced business world, the notion of “working together” to accomplish things is more important than ever. We’re all familiar with this somewhat Silicon Valley-fied notion of collaborative working, and despite my company bias towards such a phenomenon, one cannot argue that it isn’t applicable to enterprise workforces today.
The speed at which business is conducted and the rapidity with which messages and emails can reach international territories has brought an efficient, yet chaotic, dimension to the workplace. That’s why businesses need scalable, flexible technology solutions that advance business operations. While most hardware-centric systems of the past impede progress with esoteric infrastructure and inordinate costs, cloud technologies are the 21st century antidote.
According to Transparency Market Research, by 2018 VoIP and unified communications will be a $69.1B market. That represents a huge opportunity for growth, and we continue to hear our partners say they are experiencing a spike in demand for cloud technologies, particularly among enterprises. Businesses are savvier today than in previous years, and there’s much to be said for getting bang for your buck while also mobilizing and conducting business more efficiently.
Because enterprises have a myriad of options when it comes to evaluating the technology landscape, the channel provides the voice of reason they often need to pull the trigger on big deployments — like migrating to the cloud, for instance. As enterprises continue to shift from a hardware-first model to a cloud-first model, it’s important that channel partners have the latest, best-in-class technologies to bring customers. If partners are armed correctly, they sell better and help enterprises thrive more.
That’s why at RingCentral, I’m focused on building the right relationships for our Partner Programwith leading master agents, like AVANT. AVANT has an incredible reputation in the channel as a leading provider of unified communications technologies for mid and large-sized businesses, and now with RingCentral, AVANT partners will have a powerful solution in their arsenal to help enterprises migrate away from the clunky legacy systems of the past.
At RingCentral, we know that a world-class partner program must focus on the financial rewards participating partners can realize. So in addition to assuring potential partners that RingCentral will continue to enable them to put the very best cloud-based communications solutions in the hands of their clients, we are retooling our partner contracts and commission structures to make them attractive enough that potential partners “Think RingCentral First”. RingCentral partners benefit from top-notch sales support that we provide to help them enhance their close ratios. We offer “subject matter experts” available to partners, at no cost, to assist them in the sales process to close deals. This is part of our end-to-end partner support that encompasses sales, implementation and the provisioning and ongoing support of our partners’ clients.
I’m thrilled to be working with AVANT and all the partners coming on board. As the adage “Rome wasn’t built in a day” reminds us, it takes time and the right partnerships to build a high-achieving business. Our Partner Program is designed to make our channel partners successful, and in turn, help empower enterprises to be the best they can be.
Blog | CRN Exclusive: RingCentral's Enterprise Charge Continues With New Google, Avant Partnerships
CRN Exclusive: RingCentral's Enterprise Charge Continues With New Google, Avant Partnerships Published on CRN (http://www.crn.com) by ...
CRN Exclusive: RingCentral's Enterprise Charge Continues With New Google, Avant Partnerships
Published on CRN (http://www.crn.com)
by Mark Havanas
on June 28, 2016, 7:30 am EDT
RingCentral is continuing its biggest charge ever into the enterprise market this year by forming a new partnership with Avant Communications and Google with plans to ramp up enterprise sales through the channel.
The cloud-based unified communications specialist unveiled a new premier master agent partnership with Chicago-based distributor Avant, a unified communications and cloud services provider that focuses on IT consulting -- marking the third master agent partnership RingCentral has formed in 2016 under its new channel chief, Zane Long.
"When you think about what we're doing with these master agents, what we're doing with Google and our new [enterprise-grade] products, it's garnering more interest from enterprise-based customers and for channel partners to think RingCentral first," said Long, vice president of channel sales, in an interview with CRN. "Avant targets enterprise-type customers. So this relationship will generate the type of leads we're looking for to generate enterprise revenues."
[Related: IDC: Cisco's Networking Market Share Dominance Slipping As It Battles HPE, Huawei]
Belmont, Calif.-based RingCentral has also enhanced its partnership with Google, targeting midsize to large enterprises that are making the transition to the cloud through its new RingCentral Office Google Edition solution. The offer includes Google Apps Unlimited with unlimited storage, and a new edition of RingCentral Office that integrates with Google Apps and Google Hangouts. The cost is $30 per user per month and will initially be sold exclusively through channel partners starting later this summer, according to Long.
Long said to help further push its Google relationship into the enterprise, RingCentral is actively seeking to onboard Google channel partners.
"These are partners that do work to sell Google products and services. So we are really focusing on that segment of partners to bring into the organization and we're excited about what that could mean for us," said Long.
The Unified Communications-as-a-Service market is growing at an annual rate of 16 percent, with revenue from UCaaS currently at more than $4 billion, according to Synergy Research Group. Research firm IHS said more than half the enterprises in North America this year will be running at least some of their unified communications applications in the cloud.
On the master agent front, RingCentral has partnered this year with Telarus, TBI and now with Avant. The Avant alliance aligns with RingCentral's push to become a major player in the U.K. market abroad, as Avant has opened a sales office in London.
Drew Lydecker, founder and president of Avant, says UCaaS sales are a key driver to Avant's "massive growth" this year.
"UCaaS is really one of the first bedrocks of our growth and the start of this age of disruption that the market is creating for everyone," said Lydecker, in an interview with CRN. "RingCentral being a Gartner Magic Quadrant leader, a company who consistently is investing in what they have and they're moving internationally -- all of which fits the enterprise customer."
With more than 300,000 customers, RingCentral was named a Leader in UCaaS in Gartner's UCaaS Magic Quadrant this year. The research firm ranked RingCentral as the No. 1 vendor in the world for UCaaS vision.
"We've had deals as big as 16,000 seats and sweet spots from 500 to 1,000 seats, and that's really where RingCentral wants to hang their hats," Lydecker said. "It's great to see them go upmarket and for us to be a part of it, and want to have continued success in the large enterprise with us -- that's why it's such a natural fit for both companies."
RingCentral is also bolstering its channel partners in 2016 like never before through new initiatives, which recently resulted in its strongest quarter ever for indirect sales.
Source URL: http://www.crn.com/news/networking/300081171/crn-exclusive-ringcentrals-enterprise-charge-continues- with-new-google-avant-partnerships.htm
">
CRN Exclusive: RingCentral's Enterprise Charge Continues With New Google, Avant Partnerships
Published on CRN (http://www.crn.com)
by Mark Havanas
on June 28, 2016, 7:30 am EDT
RingCentral is continuing its biggest charge ever into the enterprise market this year by forming a new partnership with Avant Communications and Google with plans to ramp up enterprise sales through the channel.
The cloud-based unified communications specialist unveiled a new premier master agent partnership with Chicago-based distributor Avant, a unified communications and cloud services provider that focuses on IT consulting -- marking the third master agent partnership RingCentral has formed in 2016 under its new channel chief, Zane Long.
"When you think about what we're doing with these master agents, what we're doing with Google and our new [enterprise-grade] products, it's garnering more interest from enterprise-based customers and for channel partners to think RingCentral first," said Long, vice president of channel sales, in an interview with CRN. "Avant targets enterprise-type customers. So this relationship will generate the type of leads we're looking for to generate enterprise revenues."
[Related: IDC: Cisco's Networking Market Share Dominance Slipping As It Battles HPE, Huawei]
Belmont, Calif.-based RingCentral has also enhanced its partnership with Google, targeting midsize to large enterprises that are making the transition to the cloud through its new RingCentral Office Google Edition solution. The offer includes Google Apps Unlimited with unlimited storage, and a new edition of RingCentral Office that integrates with Google Apps and Google Hangouts. The cost is $30 per user per month and will initially be sold exclusively through channel partners starting later this summer, according to Long.
Long said to help further push its Google relationship into the enterprise, RingCentral is actively seeking to onboard Google channel partners.
"These are partners that do work to sell Google products and services. So we are really focusing on that segment of partners to bring into the organization and we're excited about what that could mean for us," said Long.
The Unified Communications-as-a-Service market is growing at an annual rate of 16 percent, with revenue from UCaaS currently at more than $4 billion, according to Synergy Research Group. Research firm IHS said more than half the enterprises in North America this year will be running at least some of their unified communications applications in the cloud.
On the master agent front, RingCentral has partnered this year with Telarus, TBI and now with Avant. The Avant alliance aligns with RingCentral's push to become a major player in the U.K. market abroad, as Avant has opened a sales office in London.
Drew Lydecker, founder and president of Avant, says UCaaS sales are a key driver to Avant's "massive growth" this year.
"UCaaS is really one of the first bedrocks of our growth and the start of this age of disruption that the market is creating for everyone," said Lydecker, in an interview with CRN. "RingCentral being a Gartner Magic Quadrant leader, a company who consistently is investing in what they have and they're moving internationally -- all of which fits the enterprise customer."
With more than 300,000 customers, RingCentral was named a Leader in UCaaS in Gartner's UCaaS Magic Quadrant this year. The research firm ranked RingCentral as the No. 1 vendor in the world for UCaaS vision.
"We've had deals as big as 16,000 seats and sweet spots from 500 to 1,000 seats, and that's really where RingCentral wants to hang their hats," Lydecker said. "It's great to see them go upmarket and for us to be a part of it, and want to have continued success in the large enterprise with us -- that's why it's such a natural fit for both companies."
RingCentral is also bolstering its channel partners in 2016 like never before through new initiatives, which recently resulted in its strongest quarter ever for indirect sales.
Source URL: http://www.crn.com/news/networking/300081171/crn-exclusive-ringcentrals-enterprise-charge-continues- with-new-google-avant-partnerships.htm
Blog | Google Is Partnering With RingCentral To Get More Outside Help In Its Challenge To Microsoft Office
Google Is Partnering With RingCentral To Get More Outside Help In Its Challenge To Microsoft Office Alex Konrad FORBES STAFF ...
FORBES STAFF
Staff writer for venture capital, startups and enterprise tech.
RingCentral and Google are teaming up. (Credit: RingCentral)
Google is counting on yet another partner to help plug the gaps in its challenge to Microsoft’s popular office software suite.
Its helper this time is RingCentral, and the target is a familiar one for anyone who’s been watching Google Apps for Work struggle to match Microsoft’s Office 365 products feature for feature: unified communications.
Ever since Google bought a startup called GrandCentral and turned it into Google Voice, the company’s struggled to build a viable competitor to what was first Lync and is now Microsoft’s Skype for Business unit. Google’s venture arm has backed GrandCentral founder Craig Walker’s startup Dialpad to help, and Dialpad remains a partner for Google’s productivity software. But with bigger customers, Dialpad is still small, despite a major deployment it scored in March.
That’s at least how RingCentral sees the enterprise world, according to senior vice president Richard Borenstein. His company, already a Google partner, has been working for weeks on a new tier of their unified communications product. Purpose-built for Google, it replaces the company’s Meetings with Hangouts, adds single sign-on with Google credentials, and integrates with various apps.
RingCentral, which went public in 2013 and has a market capitalization of about $1.5 billion today, has been in the Google app marketplace since February 2015. Its new bundle, called RingCentral Office Google Edition, sells an unlimited Google Apps account alongside RingCentral’s core product, for $30 per user per month. It’ll sell initially through channel partners.
RingCentral’s customer base already overlaps frequently with Google Apps for Work, says Borenstein. But strategically, this was a move that demonstrates that Google is looking for help in selling Apps for Work. “This brings to the table a piece of the puzzle they don’t quite have.
Dialpad might dispute that as the company moves up-funnel. But what’s clear is that Google is looking to outsiders even as it adds new products to the Apps suite. Earlier in June it announced a digital assistant called Springboard that is intended to make it easier to surface information from across the full range of Google apps such as Gmail and Docs. TechCrunch quoted a Google executive at the time as saying “The average knowledge worker [currently] spends the equivalent of one full day a week searching for and gathering information.” The company also unveiled its own version of an internal corporate website that customers can customize called Google Sites.
Though Google is popular with small businesses and startups, Gartner research has historically found that Microsoft Office dominates the market of big businesses, with as much as 80% of share of companies that generate revenue of $10 billion or more. Simply bundling RingCentral with the apps suite is unlikely to make much of a dent in that status quo on its own.
But partnerships like the new joint sales effort demonstrate that Google continues to look to work with smaller partners to plug gaps that it’s been unable to fill internally–and that the challenge to match Microsoft’s full suite is still a work in progress.
">Google Is Partnering With RingCentral To Get More Outside Help In Its Challenge To Microsoft Office
FORBES STAFF
Staff writer for venture capital, startups and enterprise tech.
RingCentral and Google are teaming up. (Credit: RingCentral)
Google is counting on yet another partner to help plug the gaps in its challenge to Microsoft’s popular office software suite.
Its helper this time is RingCentral, and the target is a familiar one for anyone who’s been watching Google Apps for Work struggle to match Microsoft’s Office 365 products feature for feature: unified communications.
Ever since Google bought a startup called GrandCentral and turned it into Google Voice, the company’s struggled to build a viable competitor to what was first Lync and is now Microsoft’s Skype for Business unit. Google’s venture arm has backed GrandCentral founder Craig Walker’s startup Dialpad to help, and Dialpad remains a partner for Google’s productivity software. But with bigger customers, Dialpad is still small, despite a major deployment it scored in March.
That’s at least how RingCentral sees the enterprise world, according to senior vice president Richard Borenstein. His company, already a Google partner, has been working for weeks on a new tier of their unified communications product. Purpose-built for Google, it replaces the company’s Meetings with Hangouts, adds single sign-on with Google credentials, and integrates with various apps.
RingCentral, which went public in 2013 and has a market capitalization of about $1.5 billion today, has been in the Google app marketplace since February 2015. Its new bundle, called RingCentral Office Google Edition, sells an unlimited Google Apps account alongside RingCentral’s core product, for $30 per user per month. It’ll sell initially through channel partners.
RingCentral’s customer base already overlaps frequently with Google Apps for Work, says Borenstein. But strategically, this was a move that demonstrates that Google is looking for help in selling Apps for Work. “This brings to the table a piece of the puzzle they don’t quite have.
Dialpad might dispute that as the company moves up-funnel. But what’s clear is that Google is looking to outsiders even as it adds new products to the Apps suite. Earlier in June it announced a digital assistant called Springboard that is intended to make it easier to surface information from across the full range of Google apps such as Gmail and Docs. TechCrunch quoted a Google executive at the time as saying “The average knowledge worker [currently] spends the equivalent of one full day a week searching for and gathering information.” The company also unveiled its own version of an internal corporate website that customers can customize called Google Sites.
Though Google is popular with small businesses and startups, Gartner research has historically found that Microsoft Office dominates the market of big businesses, with as much as 80% of share of companies that generate revenue of $10 billion or more. Simply bundling RingCentral with the apps suite is unlikely to make much of a dent in that status quo on its own.
But partnerships like the new joint sales effort demonstrate that Google continues to look to work with smaller partners to plug gaps that it’s been unable to fill internally–and that the challenge to match Microsoft’s full suite is still a work in progress.
Press Release | RingCentral Unveils Next Generation Cloud-Based Enterprise Room Video Conferencing Solutions
RingCentral Rooms™ replaces expensive and complex legacy room video conference systems RingCentral Room Connector™ enables ...
RingCentral, Inc.June 9, 2016 9:00 AMBELMONT, Calif.--(BUSINESS WIRE)--
RingCentral, Inc. (RNG), a leading provider of enterprise cloud communication and collaboration applications, today unveiled a new cloud-based room video conferencing solution, called RingCentral Rooms, which redefines room video conferencing with a cloud software application. It provides a complete solution ready to meet the needs of today’s modern workforce - whether in the conference room, on a mobile device, or on a desktop computer. RingCentral’s objective is to help organizations overcome the pain points of complex, difficult to use, and costly, fixed infrastructure systems associated with traditional telepresence-type set-ups. RingCentral also today announced Room Connector to enable legacy H.323/SIP room systems to participate in RingCentral Meetings™.
“Currently standing at less than 10% penetration rate, industry growth of room video conferencing in the future will be driven by video in multiple meeting environments - conference rooms, huddle rooms, open spaces, desktop and mobile devices,” said Roopam Jain, Industry Director of the Conferencing and Collaboration Practice at Frost & Sullivan. “The shift to software-centric cloud solutions is creating new opportunities for growth. The addition of RingCentral Rooms is the next step for the RingCentral portfolio and will help them extend their reach and impact beyond desktop and mobile users to conference rooms as well.”
RingCentral Rooms works with off-the-shelf hardware, enabling companies to bring a high definition video experience to their workforce at a fraction of the cost of proprietary hardware, while maintaining enterprise-grade quality. RingCentral Rooms is designed for any conference room, huddle room, or large open space rooms. It allows seamless participation with other RingCentral Meetings participants joining from mobile, tablets, desktops, or IP desk phones.
“Today, having high-definition video conferencing capabilities is not just a nice-to-have for Fortune 500 companies, but an essential part of any enterprise’s efforts to bridge the gap between increasingly dispersed teams,” said Kira Makagon, Executive Vice President of Innovation at RingCentral. “With the launch of RingCentral Rooms and Room Connector, we turn every conference room into an active meeting participant. We’re redefining room video conferencing and taking on the legacy players in the industry with an innovative and easy-to-use solution that works in conjunction with our cloud-first, unified communications platform.”
RingCentral Rooms key features include:
- Easy to set up; no IT skills necessary
- No expensive proprietary hardware required
- Utilizes off-the-shelf iPad, Mac PC, and camera hardware
- Calendar integration with Google or Microsoft Exchange
- Ability to see a list of scheduled meetings and one-tap to start a meeting
- Screen sharing with Wi-Fi, Airplay or wired HDMI connection
- Dual screens can show active speaker, content and gallery view.
For companies that have already made the investment in telepresence systems or traditional room conferencing, RingCentral Room Connector integrates with legacy hardware so enterprises can continue capitalizing on their investment while using the latest, state-of-the-art cloud technology.
RingCentral Room Connector key features include:
- Enables H.323/SIP room systems to participate in RingCentral Meetings and RingCentral Rooms conference sessions
- Supports a wide range of endpoints from Polycom, Cisco, Lifesize and more
- Dual screen support with quality video, audio and web conferencing.
Availability and Pricing
RingCentral Rooms is now available in the U.S. and Canada at $49 per month per license. RingCentral Rooms is an add-on which requires RingCentral Office® subscription with RingCentral Meetings, and is not sold as a standalone service. RingCentral Room Connector is also $49 per month per license and will be available in mid-July 2016.
For more information about RingCentral Rooms, please visit: http://www.ringcentral.com/office/features/ringcentral-rooms/overview.html
About RingCentral
RingCentral, Inc. (RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, RingCentral Rooms, RingCentral Room Connector, and the RingCentral logo are trademarks of RingCentral, Inc.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160609005384/en/
">RingCentral Rooms™ replaces expensive and complex legacy room video conference systems
RingCentral Room Connector™ enables interoperability with legacy video conferencing systems
RingCentral, Inc.June 9, 2016 9:00 AM
BELMONT, Calif.--(BUSINESS WIRE)--
RingCentral, Inc. (RNG), a leading provider of enterprise cloud communication and collaboration applications, today unveiled a new cloud-based room video conferencing solution, called RingCentral Rooms, which redefines room video conferencing with a cloud software application. It provides a complete solution ready to meet the needs of today’s modern workforce - whether in the conference room, on a mobile device, or on a desktop computer. RingCentral’s objective is to help organizations overcome the pain points of complex, difficult to use, and costly, fixed infrastructure systems associated with traditional telepresence-type set-ups. RingCentral also today announced Room Connector to enable legacy H.323/SIP room systems to participate in RingCentral Meetings™.
“Currently standing at less than 10% penetration rate, industry growth of room video conferencing in the future will be driven by video in multiple meeting environments - conference rooms, huddle rooms, open spaces, desktop and mobile devices,” said Roopam Jain, Industry Director of the Conferencing and Collaboration Practice at Frost & Sullivan. “The shift to software-centric cloud solutions is creating new opportunities for growth. The addition of RingCentral Rooms is the next step for the RingCentral portfolio and will help them extend their reach and impact beyond desktop and mobile users to conference rooms as well.”
RingCentral Rooms works with off-the-shelf hardware, enabling companies to bring a high definition video experience to their workforce at a fraction of the cost of proprietary hardware, while maintaining enterprise-grade quality. RingCentral Rooms is designed for any conference room, huddle room, or large open space rooms. It allows seamless participation with other RingCentral Meetings participants joining from mobile, tablets, desktops, or IP desk phones.
“Today, having high-definition video conferencing capabilities is not just a nice-to-have for Fortune 500 companies, but an essential part of any enterprise’s efforts to bridge the gap between increasingly dispersed teams,” said Kira Makagon, Executive Vice President of Innovation at RingCentral. “With the launch of RingCentral Rooms and Room Connector, we turn every conference room into an active meeting participant. We’re redefining room video conferencing and taking on the legacy players in the industry with an innovative and easy-to-use solution that works in conjunction with our cloud-first, unified communications platform.”
RingCentral Rooms key features include:
- Easy to set up; no IT skills necessary
- No expensive proprietary hardware required
- Utilizes off-the-shelf iPad, Mac PC, and camera hardware
- Calendar integration with Google or Microsoft Exchange
- Ability to see a list of scheduled meetings and one-tap to start a meeting
- Screen sharing with Wi-Fi, Airplay or wired HDMI connection
- Dual screens can show active speaker, content and gallery view.
For companies that have already made the investment in telepresence systems or traditional room conferencing, RingCentral Room Connector integrates with legacy hardware so enterprises can continue capitalizing on their investment while using the latest, state-of-the-art cloud technology.
RingCentral Room Connector key features include:
- Enables H.323/SIP room systems to participate in RingCentral Meetings and RingCentral Rooms conference sessions
- Supports a wide range of endpoints from Polycom, Cisco, Lifesize and more
- Dual screen support with quality video, audio and web conferencing.
Availability and Pricing
RingCentral Rooms is now available in the U.S. and Canada at $49 per month per license. RingCentral Rooms is an add-on which requires RingCentral Office® subscription with RingCentral Meetings, and is not sold as a standalone service. RingCentral Room Connector is also $49 per month per license and will be available in mid-July 2016.
For more information about RingCentral Rooms, please visit: http://www.ringcentral.com/office/features/ringcentral-rooms/overview.html
About RingCentral
RingCentral, Inc. (RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, RingCentral Rooms, RingCentral Room Connector, and the RingCentral logo are trademarks of RingCentral, Inc.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160609005384/en/
Blog | The Changing Work Environment is a Strong Case for UCaaS Implementation
Corey Cohen June 2016 Unified communications are gaining more and more ground in the enterprise market as business needs evolve and ...
Unified communications are gaining more and more ground in the enterprise market as business needs evolve and push unified communications (UC) to the cloud. UCaaS brings more flexibility, enhanced collaboration and greater responsiveness. In this blog, we will explore five things shifting UCaaS needs for the enterprise.
1) A Younger Workforce
The influx of millennials in the workplace and the desire for multi-channel communications is causing UCaaS to thrive. From messaging, team workspaces and screen sharing to video and voice, businesses need to keep the connected workforce more connected. As employees become more and more tech savvy, they want the same level of communication at work that they utilize at home. Enterprises need to be constantly up to date with unified communications in order to attract the right talent. Demands will only continue to grow with a new generation of workers.
2) Collaboration Tools
Cloud-based UC solutions help enhance collaboration between employees and improve productivity within an organization. Data can be shared instantly between employees, across departments and locations. Enterprise-level businesses value consistency throughout an organization. Having the same information accessible by all employees makes it easier for everyone to be on the same page and operate more efficiently, especially when it comes to onboarding, training, product or service launches and company updates.
3) Accessibility
As each business tries to grow their footprint and reach, UCaaS allows for greater expansion through the cloud. Cloud-based UC lets businesses remain competitive and save on costs for travel and in-person meetings, increasing accessibility and productivity. On-demand access can be available across any device. Connecting through conferencing, messaging, voice and shared workspaces helps employees work in real-time and easily update other systems without business interruptions.
4) Mobile-first Environment
The growing trend of BYOD contributes to the popularity of UCaaS in the enterprise space. Smart devices have replaced traditional computers as the primary means of business communications. Mobile devices now support UC, enabling employees to stay connected anytime, from anywhere. Employees no longer need to be tied to a desk but rather can work on-the-go. Gone are the days of enterprise favoring on-premises UC. Many recognize the demands of mobility – turning your everyday phone into your work phone, having access to desktop platforms that advance productivity and retain efficiency.
5) Video, Video, Video
Video conferencing plays a big role in how companies now conduct business and manage resources. Simple video solutions, like one touch dialing or set up, can reduce travel expenses while increasing productivity. Many enterprises find video conferencing to be an acceptable alternative to in-person meetings especially with features like multichannel capability, HD screens, advanced meeting controls and easy interoperability. Cloud-based solutions eliminate the need for complex hardware and require fewer technical components. In order to be effective, video solutions must be high quality – any lags or intermittent service disrupts productivity.
As communication needs continue to evolve, businesses will invest more into UCaaS solutions. According to Transparency Market Research Report, the global UCaaS market is expected to reach more than $37 billion by 2022. Gaining more and more ground in the enterprise market, many businesses have only scratched the surface of what’s possible with UCaaS. TBI recognizes the changing workforce dynamic and is proud to add RingCentral to our UCaaS portfolio. As an industry leader, RingCentral’s cloud communications platform offers our selling partners the opportunity to meet customers’ conferencing and collaboration demands with best in class integration and features.
">Corey Cohen
June 2016
Unified communications are gaining more and more ground in the enterprise market as business needs evolve and push unified communications (UC) to the cloud. UCaaS brings more flexibility, enhanced collaboration and greater responsiveness. In this blog, we will explore five things shifting UCaaS needs for the enterprise.
1) A Younger Workforce
The influx of millennials in the workplace and the desire for multi-channel communications is causing UCaaS to thrive. From messaging, team workspaces and screen sharing to video and voice, businesses need to keep the connected workforce more connected. As employees become more and more tech savvy, they want the same level of communication at work that they utilize at home. Enterprises need to be constantly up to date with unified communications in order to attract the right talent. Demands will only continue to grow with a new generation of workers.
2) Collaboration Tools
Cloud-based UC solutions help enhance collaboration between employees and improve productivity within an organization. Data can be shared instantly between employees, across departments and locations. Enterprise-level businesses value consistency throughout an organization. Having the same information accessible by all employees makes it easier for everyone to be on the same page and operate more efficiently, especially when it comes to onboarding, training, product or service launches and company updates.
3) Accessibility
As each business tries to grow their footprint and reach, UCaaS allows for greater expansion through the cloud. Cloud-based UC lets businesses remain competitive and save on costs for travel and in-person meetings, increasing accessibility and productivity. On-demand access can be available across any device. Connecting through conferencing, messaging, voice and shared workspaces helps employees work in real-time and easily update other systems without business interruptions.
4) Mobile-first Environment
The growing trend of BYOD contributes to the popularity of UCaaS in the enterprise space. Smart devices have replaced traditional computers as the primary means of business communications. Mobile devices now support UC, enabling employees to stay connected anytime, from anywhere. Employees no longer need to be tied to a desk but rather can work on-the-go. Gone are the days of enterprise favoring on-premises UC. Many recognize the demands of mobility – turning your everyday phone into your work phone, having access to desktop platforms that advance productivity and retain efficiency.
5) Video, Video, Video
Video conferencing plays a big role in how companies now conduct business and manage resources. Simple video solutions, like one touch dialing or set up, can reduce travel expenses while increasing productivity. Many enterprises find video conferencing to be an acceptable alternative to in-person meetings especially with features like multichannel capability, HD screens, advanced meeting controls and easy interoperability. Cloud-based solutions eliminate the need for complex hardware and require fewer technical components. In order to be effective, video solutions must be high quality – any lags or intermittent service disrupts productivity.
As communication needs continue to evolve, businesses will invest more into UCaaS solutions. According to Transparency Market Research Report, the global UCaaS market is expected to reach more than $37 billion by 2022. Gaining more and more ground in the enterprise market, many businesses have only scratched the surface of what’s possible with UCaaS. TBI recognizes the changing workforce dynamic and is proud to add RingCentral to our UCaaS portfolio. As an industry leader, RingCentral’s cloud communications platform offers our selling partners the opportunity to meet customers’ conferencing and collaboration demands with best in class integration and features.
Blog | RingCentral Introduces the Next Generation of Cloud-Based Room Video Conferencing
Today, we have some exciting news, extending our RingCentral Meetings capabilities beyond smartphones, tablets, and desktops and now ...
Today, we have some exciting news, extending our RingCentral Meetings capabilities beyond smartphones, tablets, and desktops and now adding the support of conference rooms with the introduction of RingCentral Rooms and RingCentral Room Connector.
If you aren’t already familiar with RingCentral Meetings, it’s our popular and powerful conferencing solution that comes with every tier of our flagship offering. Every RingCentral Office end-user is empowered with their own audio conferencing bridge and web meeting capabilities by using RingCentral Meetings. It makes it easy to collaborate with colleagues, project teams, clients and partners from any location through high definition face-to-face online meetings. It allows you to share your screen, websites, or documents using any computer (PC or Mac), tablet (iPad or Android) or smartphone (iPhone or Android).
For organizations that have moved wholeheartedly into the new anywhere, anytime workplace, RingCentral Meetings has been a boon to their productivity, creativity and global reach, all while reducing costs related to travel and the acquisition of stand-alone video and web conferencing services.
The next generation of cloud-based room video conferencing
Now, RingCentral is introducing a next generation cloud-based room video conferencing solution that extends RingCentral Meetings’ capabilities to enterprise conference rooms with HD video, audio and web conferencing.
In a nutshell, RingCentral Rooms is a dedicated, software-based room video conferencing solution that works with off-the-shelf hardware (versus expensive proprietary hardware), and supports up to two monitors or TV screens so participants can see the materials being presented as well as the active speaker and gallery views to experience the feeling of truly being in a meeting together.
RingCentral Rooms was developed to be an affordable, easy-to-use alternative to more costly and cumbersome H.323/SIP-based video conference room systems that require the use of expensive legacy hardware and often the involvement of IT staff to properly configure the systems. RingCentral Rooms is a perfect solution for any size room, from huddle rooms to conference rooms with multiple monitors.
It’s incredibly easy to use, requiring only an iPad to schedule and initiate meetings and featuring touch controls that allow the meeting host to share content, control the camera, mute and unmute the microphone, start and stop video, and invite attendees via email (even in real time during the ongoing meeting). RingCentral Rooms also features seamless calendar integration for scheduling and a very simple click to join feature.
RingCentral Rooms works with your choice of off-the-shelf hardware and it’s so intuitive, IT involvement is not required. RingCentral, in fact, does not sell hardware for RingCentral Rooms. Its system requirements are such that you can simply and affordably purchase any off-the-shelf cameras, speakers, microphone and monitors, as well as an iPad and Mac machine (even a Mac Mini), if you don’t already have most or all of these at your site.
For organizations that have already invested in H.323/SIP conference room systems, RingCentral has developed RingCentral Room Connector, enabling them to connect and collaborate with RingCentral Meetings participants who are joining the conference from their mobile devices, desktop machines and telephones, or other RingCentral Rooms. RingCentral Room Connector is a cloud-based gateway that requires no additional software or hardware to work. Joining a meeting couldn’t be easier. Just dial in the meeting IP address and you’re there.
Both RingCentral Rooms and RingCentral Room Connector work with a wide range of legacy video conference systems including those from Polycom, Cisco, Lifesize, and others.
RingCentral Rooms and RingCentral Room Connector do require modest add-on licenses to your existing RingCentral account, which you can easily add and activate at our online account management site. You can also view and configure all RingCentral Rooms from our online account management site using the Meetings tool.
In today’s global business environment with customers, partners, and colleagues located in multiple locations – it’s essential to have reliable, easy-to-use, high quality video conferencing solutions that allow you work the way you want, on any device you choose. RingCentral is committed to providing these solutions to you and continuously making it better and easier to get work done and communicate more effectively than ever.
To learn more about RingCentral Rooms and RingCentral Room Connector, click here.
">
Today, we have some exciting news, extending our RingCentral Meetings capabilities beyond smartphones, tablets, and desktops and now adding the support of conference rooms with the introduction of RingCentral Rooms and RingCentral Room Connector.
If you aren’t already familiar with RingCentral Meetings, it’s our popular and powerful conferencing solution that comes with every tier of our flagship offering. Every RingCentral Office end-user is empowered with their own audio conferencing bridge and web meeting capabilities by using RingCentral Meetings. It makes it easy to collaborate with colleagues, project teams, clients and partners from any location through high definition face-to-face online meetings. It allows you to share your screen, websites, or documents using any computer (PC or Mac), tablet (iPad or Android) or smartphone (iPhone or Android).
For organizations that have moved wholeheartedly into the new anywhere, anytime workplace, RingCentral Meetings has been a boon to their productivity, creativity and global reach, all while reducing costs related to travel and the acquisition of stand-alone video and web conferencing services.
The next generation of cloud-based room video conferencing
Now, RingCentral is introducing a next generation cloud-based room video conferencing solution that extends RingCentral Meetings’ capabilities to enterprise conference rooms with HD video, audio and web conferencing.
In a nutshell, RingCentral Rooms is a dedicated, software-based room video conferencing solution that works with off-the-shelf hardware (versus expensive proprietary hardware), and supports up to two monitors or TV screens so participants can see the materials being presented as well as the active speaker and gallery views to experience the feeling of truly being in a meeting together.
RingCentral Rooms was developed to be an affordable, easy-to-use alternative to more costly and cumbersome H.323/SIP-based video conference room systems that require the use of expensive legacy hardware and often the involvement of IT staff to properly configure the systems. RingCentral Rooms is a perfect solution for any size room, from huddle rooms to conference rooms with multiple monitors.
It’s incredibly easy to use, requiring only an iPad to schedule and initiate meetings and featuring touch controls that allow the meeting host to share content, control the camera, mute and unmute the microphone, start and stop video, and invite attendees via email (even in real time during the ongoing meeting). RingCentral Rooms also features seamless calendar integration for scheduling and a very simple click to join feature.
RingCentral Rooms works with your choice of off-the-shelf hardware and it’s so intuitive, IT involvement is not required. RingCentral, in fact, does not sell hardware for RingCentral Rooms. Its system requirements are such that you can simply and affordably purchase any off-the-shelf cameras, speakers, microphone and monitors, as well as an iPad and Mac machine (even a Mac Mini), if you don’t already have most or all of these at your site.
For organizations that have already invested in H.323/SIP conference room systems, RingCentral has developed RingCentral Room Connector, enabling them to connect and collaborate with RingCentral Meetings participants who are joining the conference from their mobile devices, desktop machines and telephones, or other RingCentral Rooms. RingCentral Room Connector is a cloud-based gateway that requires no additional software or hardware to work. Joining a meeting couldn’t be easier. Just dial in the meeting IP address and you’re there.
Both RingCentral Rooms and RingCentral Room Connector work with a wide range of legacy video conference systems including those from Polycom, Cisco, Lifesize, and others.
RingCentral Rooms and RingCentral Room Connector do require modest add-on licenses to your existing RingCentral account, which you can easily add and activate at our online account management site. You can also view and configure all RingCentral Rooms from our online account management site using the Meetings tool.
In today’s global business environment with customers, partners, and colleagues located in multiple locations – it’s essential to have reliable, easy-to-use, high quality video conferencing solutions that allow you work the way you want, on any device you choose. RingCentral is committed to providing these solutions to you and continuously making it better and easier to get work done and communicate more effectively than ever.
To learn more about RingCentral Rooms and RingCentral Room Connector, click here.
Blog | Leave Your Legacy Technology Behind with the Help of Google for Work and RingCentral
There is no worse frustration than being stifled by legacy technology, cumbersome and slow updates, and expensive maintenance. To make ...
There is no worse frustration than being stifled by legacy technology, cumbersome and slow updates, and expensive maintenance. To make matters even worse, you want to take advantage of the latest capabilities in the cloud, but breaking out of your existing enterprise agreement is next to impossible, without a penalty price to pay.
Many businesses end up settling for less and staying handcuffed to their legacy systems along with the continued capital expense, difficult administrative duties, and lack of easy scalability. Do these drawbacks sound familiar?
Well, we’re doing something about it to help out the thousands of businesses that are ready to say, “Enough is enough.”
Together with Google for Work, we’re making it easier to break out of your existing enterprise agreements. Google is covering the cost of using Google Apps until the existing enterprise agreement runs out. We’re sweetening the deal too. Customers who participate in Google’s offer can benefit from RingCentral’s matching offer. Under this program, our new customers can experience up to six months of RingCentral for Google for Work at no cost.
Do the math. It’s a no brainer way to take advantage of what the cloud offers and experience the extraordinary benefits of Google Apps and RingCentral. If you don’t already know, RingCentral for Google for Work is a trusted solution selected by the Recommended for Google Apps for Work program for high security, reliability, and quality of integration with Google business tools. With this integration, you can experience all the functionality of RingCentral while staying in Gmail – make calls, send an SMS or fax, have a conference call or web meeting – without shifting back and forth between apps.
Joining forces with Google, we’re proud to help the multitude of businesses out there break free from the limitations of legacy technology and be part of a great program to help customers accelerate their move to the cloud, while saving them money and helping them become even more productive.
For more information about RingCentral for Google for Work, and this offer, visit the RingCentral for Google integration overview, and the RingCentral for Google mid-market offer.
">There is no worse frustration than being stifled by legacy technology, cumbersome and slow updates, and expensive maintenance. To make matters even worse, you want to take advantage of the latest capabilities in the cloud, but breaking out of your existing enterprise agreement is next to impossible, without a penalty price to pay.
Many businesses end up settling for less and staying handcuffed to their legacy systems along with the continued capital expense, difficult administrative duties, and lack of easy scalability. Do these drawbacks sound familiar?
Well, we’re doing something about it to help out the thousands of businesses that are ready to say, “Enough is enough.”
Together with Google for Work, we’re making it easier to break out of your existing enterprise agreements. Google is covering the cost of using Google Apps until the existing enterprise agreement runs out. We’re sweetening the deal too. Customers who participate in Google’s offer can benefit from RingCentral’s matching offer. Under this program, our new customers can experience up to six months of RingCentral for Google for Work at no cost.
Do the math. It’s a no brainer way to take advantage of what the cloud offers and experience the extraordinary benefits of Google Apps and RingCentral. If you don’t already know, RingCentral for Google for Work is a trusted solution selected by the Recommended for Google Apps for Work program for high security, reliability, and quality of integration with Google business tools. With this integration, you can experience all the functionality of RingCentral while staying in Gmail – make calls, send an SMS or fax, have a conference call or web meeting – without shifting back and forth between apps.
Joining forces with Google, we’re proud to help the multitude of businesses out there break free from the limitations of legacy technology and be part of a great program to help customers accelerate their move to the cloud, while saving them money and helping them become even more productive.
For more information about RingCentral for Google for Work, and this offer, visit the RingCentral for Google integration overview, and the RingCentral for Google mid-market offer.
Press Release | ProsperWorks Adopts RingCentral Office® Integrated with Google for Work to Streamline Communications and Productivity
BELMONT, Calif. — May 4, 2016 — RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration ...
“We switched to RingCentral because of the comprehensive insights it delivers that help us drive productivity and ultimately improve conversion,” said Bret Knobelauch, Senior Director and Global Head of Sales at ProsperWorks. “Also, the user experience and integration with Google Apps is fantastic. Our sales team spends 60-80% of their day on their desktop engaged in prospecting new clients and on sales calls, so the ability to make and receive calls directly within Gmail and ProsperWorks CRM has made our workflow much more efficient.”
ProsperWorks helps companies sell faster by identifying, organizing and tracking sales opportunities right within Gmail, Google Calendar and Google Drive. By eliminating data entry, ProsperWorks customers get a 29% higher lead conversion rate and save up to four hours per week.
RingCentral provides advanced business communications that operate seamlessly within Google for Work applications. RingCentral for Google for Work is a trusted solution selected by the Recommended for Google Apps for Work program. It was chosen by Google for its high security, reliability, and quality of integration with Google business tools.
In addition to the tight integration with Google for Work, RingCentral also provides the ProsperWorks team with valuable call data they can use to map conversion trends and identify areas for improvement. For example, using RingCentral, ProsperWorks sales representatives can see their communications history, such as how many calls they have made. Also, supervisors can regularly check on the team’s call productivity right from a mobile phone, see trends, and intervene if there seems to be an issue that needs to be addressed.
“ProsperWorks is a great example of the growing list of innovative companies that have selected RingCentral as part of their strategic business communications and collaboration needs,” said Richard Borenstein, Senior Vice President of Business Development at RingCentral. “We look forward to further partnering with ProsperWorks as they continue their successful journey and provide a fantastic experience for their customers.”
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern, distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, and the RingCentral logo are trademarks of RingCentral, Inc.
About ProsperWorks
ProsperWorks is a Google for Work Partner, helping companies drive innovation and realize their full sales potential using CRM. Founded by entrepreneurs – Jon Lee, Kelly Cheng and Andrew Hu – for entrepreneurs, ProsperWorks solves the sales challenges facing growing businesses by offering the first “zero-input”, fully functional and auto-populated CRM that is synced with Gmail, Calendar, Tasks, Events, Drive, Docs, while removing the burden of complicated installations, lengthy training sessions and inefficient data entry. For more information, visitwww.prosperworks.com.
BELMONT, Calif. — May 4, 2016 — RingCentral, Inc.(NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced that ProsperWorks, the world's first “zero-input” CRM designed specifically for Google Apps, has adopted RingCentral Office®within its workforce to reap the benefits of a fully-featured cloud phone system, messaging, and call analytics solution that is integrated with Google for Work.
“We switched to RingCentral because of the comprehensive insights it delivers that help us drive productivity and ultimately improve conversion,” said Bret Knobelauch, Senior Director and Global Head of Sales at ProsperWorks. “Also, the user experience and integration with Google Apps is fantastic. Our sales team spends 60-80% of their day on their desktop engaged in prospecting new clients and on sales calls, so the ability to make and receive calls directly within Gmail and ProsperWorks CRM has made our workflow much more efficient.”
ProsperWorks helps companies sell faster by identifying, organizing and tracking sales opportunities right within Gmail, Google Calendar and Google Drive. By eliminating data entry, ProsperWorks customers get a 29% higher lead conversion rate and save up to four hours per week.
RingCentral provides advanced business communications that operate seamlessly within Google for Work applications. RingCentral for Google for Work is a trusted solution selected by the Recommended for Google Apps for Work program. It was chosen by Google for its high security, reliability, and quality of integration with Google business tools.
In addition to the tight integration with Google for Work, RingCentral also provides the ProsperWorks team with valuable call data they can use to map conversion trends and identify areas for improvement. For example, using RingCentral, ProsperWorks sales representatives can see their communications history, such as how many calls they have made. Also, supervisors can regularly check on the team’s call productivity right from a mobile phone, see trends, and intervene if there seems to be an issue that needs to be addressed.
“ProsperWorks is a great example of the growing list of innovative companies that have selected RingCentral as part of their strategic business communications and collaboration needs,” said Richard Borenstein, Senior Vice President of Business Development at RingCentral. “We look forward to further partnering with ProsperWorks as they continue their successful journey and provide a fantastic experience for their customers.”
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern, distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, and the RingCentral logo are trademarks of RingCentral, Inc.
About ProsperWorks
ProsperWorks is a Google for Work Partner, helping companies drive innovation and realize their full sales potential using CRM. Founded by entrepreneurs – Jon Lee, Kelly Cheng and Andrew Hu – for entrepreneurs, ProsperWorks solves the sales challenges facing growing businesses by offering the first “zero-input”, fully functional and auto-populated CRM that is synced with Gmail, Calendar, Tasks, Events, Drive, Docs, while removing the burden of complicated installations, lengthy training sessions and inefficient data entry. For more information, visitwww.prosperworks.com.
Press Release | Midway University Replaces Legacy System with RingCentral Cloud Solution for Anytime, Anywhere Communications and Collaboration
Remote Faculty, Staff Can Now Easily Connect and Communicate Online with Students from Any Location BELMONT, Calif.—April 26, 2016 ...
BELMONT, Calif.—April 26, 2016 - RingCentral, Inc.(NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced that Midway University has selected RingCentral to provide seamless communication between faculty, staff members, and students who learn online from remote locations. The cloud-based solution, RingCentral Office®, is a complete replacement of Midway's existing legacy on-premise system, empowering faculty to hold virtual office hours, conduct online sessions, video conferencing, and interact with students from any location at any time from their mobile devices and laptops.
"RingCentral has fundamentally transformed how we communicate across our university," said Travis Broome, ERP Administrator and Help Desk Manager at Midway University. "Our legacy system did not support our mobility and communication needs beyond voice. Now we have anytime, anywhere communication, messaging, and collaboration capabilities across our entire faculty, staff and student body. It's a remarkable improvement, both in terms of technology and our ability to provide an exceptional education for our students, many of whom are remote. Two key components of our currentstrategic plan called for us to strengthen technological resources and enhance support services. This is a significant accomplishment toward both of those goals."
Faculty and staff can now easily communicate with students using their personal mobile devices without disclosing their private phone number. Additionally, they can interact by voice, text, or video from any location. Every faculty member also has their own conference bridge so they can flexibly conduct sessions at their convenience.
"Midway University is a great example of how RingCentral helps academic institutions achieve seamless mobile communications and collaboration, which legacy systems are incapable of doing," said Mitch Tarica, Vice President of Commercial Sales at RingCentral. "Our cloud-based platform delivers modern, mobile-centric communications solutions, so universities can focus on delivering a superior educational experience regardless of where their faculty, staff and students may be located."
Midway University is now looking at ways to expand the benefits of their RingCentral solution by using it to connect with alumni and other important constituents that have a stake in the continued success of the institution.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, and the RingCentral logo are trademarks of RingCentral, Inc.
About Midway University
Midway University, located in Midway, Kentucky, is a private, non-profit liberal arts college, founded in 1847 by Dr. Lewis L. Pinkerton, as the first school in the United States to serve orphaned and disadvantaged women. Today, Midway University is a leader in providing educational opportunities for men and women who wish to continue their education. Adult undergraduate and graduate programs are offered in an accelerated format where students attend classes in the evening or online. The main campus day program still operates as Kentucky’s only women’s college.
Remote Faculty, Staff Can Now Easily Connect and Communicate Online with Students from Any Location
BELMONT, Calif.—April 26, 2016 - RingCentral, Inc.(NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced that Midway University has selected RingCentral to provide seamless communication between faculty, staff members, and students who learn online from remote locations. The cloud-based solution, RingCentral Office®, is a complete replacement of Midway's existing legacy on-premise system, empowering faculty to hold virtual office hours, conduct online sessions, video conferencing, and interact with students from any location at any time from their mobile devices and laptops.
"RingCentral has fundamentally transformed how we communicate across our university," said Travis Broome, ERP Administrator and Help Desk Manager at Midway University. "Our legacy system did not support our mobility and communication needs beyond voice. Now we have anytime, anywhere communication, messaging, and collaboration capabilities across our entire faculty, staff and student body. It's a remarkable improvement, both in terms of technology and our ability to provide an exceptional education for our students, many of whom are remote. Two key components of our currentstrategic plan called for us to strengthen technological resources and enhance support services. This is a significant accomplishment toward both of those goals."
Faculty and staff can now easily communicate with students using their personal mobile devices without disclosing their private phone number. Additionally, they can interact by voice, text, or video from any location. Every faculty member also has their own conference bridge so they can flexibly conduct sessions at their convenience.
"Midway University is a great example of how RingCentral helps academic institutions achieve seamless mobile communications and collaboration, which legacy systems are incapable of doing," said Mitch Tarica, Vice President of Commercial Sales at RingCentral. "Our cloud-based platform delivers modern, mobile-centric communications solutions, so universities can focus on delivering a superior educational experience regardless of where their faculty, staff and students may be located."
Midway University is now looking at ways to expand the benefits of their RingCentral solution by using it to connect with alumni and other important constituents that have a stake in the continued success of the institution.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premise communications systems. It meets the needs of modern distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, and the RingCentral logo are trademarks of RingCentral, Inc.
About Midway University
Midway University, located in Midway, Kentucky, is a private, non-profit liberal arts college, founded in 1847 by Dr. Lewis L. Pinkerton, as the first school in the United States to serve orphaned and disadvantaged women. Today, Midway University is a leader in providing educational opportunities for men and women who wish to continue their education. Adult undergraduate and graduate programs are offered in an accelerated format where students attend classes in the evening or online. The main campus day program still operates as Kentucky’s only women’s college.
Blog | CRN Gives RingCentral Partner Program a 5-Star Rating in 2016 Partner Program Guide
We’re happy to announce that RingCentral’s Partner Program has been awarded a 5-star rating by CRN in its 2016 Partner Program Guide ...
We’re happy to announce that RingCentral’s Partner Program has been awarded a 5-star rating by CRN in its 2016 Partner Program Guide, the definitive listing of technology vendors that service solution providers, or provide products through the IT channel. The 5-star rating was determined by a research team that assessed each vendor’s application based on investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support and communication.
At RingCentral, we work with world-class distributors, master agents, and carrier partners to bring cloud business communication and collaboration solutions to enterprises around the world. Our state-of-the-art cloud platform brings together voice, video, conferencing, team collaboration and contact center solutions into a seamless experience that integrates with leading cloud-based tools and business applications. Our partners believe in our product, and we believe in our partners and their ability to help us best serve enterprise customers.
RingCentral invests heavily in its Partner Program with end-to-end partner support that encompasses sales, implementation and the provisioning and ongoing support of our partners’ clients, not to mention competitive commission structures. This year, we’re focusing on taking this program to the next level, from a partner success and global expansion standpoint.
It’s a great time to partner with us. We have a world-class product, and we were recognized as the2015 leader in the Gartner Magic Quadrant for UCaaS. We provide no cost certification to our partners, and training as well. From our new Global Office product to our connected cloud contact center to our integrations with Google, Office 365, and many other business services, it’s an exciting time to join our partner team and start delivering unparalleled value to your customers.
For more information, please view our Reseller Partner info.
The 2016 Partner Program Guide is featured online at www.CRN.com.
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We’re happy to announce that RingCentral’s Partner Program has been awarded a 5-star rating by CRN in its 2016 Partner Program Guide, the definitive listing of technology vendors that service solution providers, or provide products through the IT channel. The 5-star rating was determined by a research team that assessed each vendor’s application based on investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support and communication.
At RingCentral, we work with world-class distributors, master agents, and carrier partners to bring cloud business communication and collaboration solutions to enterprises around the world. Our state-of-the-art cloud platform brings together voice, video, conferencing, team collaboration and contact center solutions into a seamless experience that integrates with leading cloud-based tools and business applications. Our partners believe in our product, and we believe in our partners and their ability to help us best serve enterprise customers.
RingCentral invests heavily in its Partner Program with end-to-end partner support that encompasses sales, implementation and the provisioning and ongoing support of our partners’ clients, not to mention competitive commission structures. This year, we’re focusing on taking this program to the next level, from a partner success and global expansion standpoint.
It’s a great time to partner with us. We have a world-class product, and we were recognized as the2015 leader in the Gartner Magic Quadrant for UCaaS. We provide no cost certification to our partners, and training as well. From our new Global Office product to our connected cloud contact center to our integrations with Google, Office 365, and many other business services, it’s an exciting time to join our partner team and start delivering unparalleled value to your customers.
For more information, please view our Reseller Partner info.
The 2016 Partner Program Guide is featured online at www.CRN.com.
Blog | Lisa Del Real of RingCentral Named to CRN 2016 Women of the Channel List
We’re thrilled that Lisa Del Real , our senior director of Channel Programs & Sales Ops, has been recognized as one of CRN’s 2016 ...
We’re thrilled that Lisa Del Real, our senior director of Channel Programs & Sales Ops, has been recognized as one of CRN’s 2016 Women of the Channel. A top news source for IT professionals,CRN editors selected Women of the Channel honorees on the basis of their professional accomplishments, demonstrated expertise and ongoing dedication to the IT channel.
Lisa Del Real has consistently shown great aptitude and dedication to building RingCentral’s Channel Program. Recognized by CRN for the third year in a row, Lisa Del Real has increased the number of channel partners, introduced new program elements to help partners be more successful, and added new distributors to the program. Having completed a record sales year in 2015, Lisa spearheaded the launch of the ISV Partner Program, for partners to build integrations with RingCentral and earn commissions, and the Signature Program, which assists partners in scaling their customers’ business to meet demand and needs. Keeping pace with developments to the RingCentral product, she added another global dimension to the program with the addition of Westcon to the distributor portfolio, along with Tech Data, Jenne and ScanSource, to enable scalable support for businesses of all sizes around the world. To further assist partners in providing a great customer experience, she also launched the RingCentral Certified Sales Professional (RCSP) Certification. Lisa has brought tremendous value to our partners and improved the way they’re able to interact with and support their customers.
We’re so proud to celebrate Lisa’s achievements, as RingCentral’s Channel Program wouldn’t be where it is today if it weren’t for her amazing work. Lisa has set a strong program foundation so our partners are best prepared to meet the increasing needs of enterprises. We applaud her diligent efforts and great commitment to helping our partners succeed.
The 2016 Women of the Channel List will be featured in the June issue of CRN Magazine and online.
We’re thrilled that Lisa Del Real, our senior director of Channel Programs & Sales Ops, has been recognized as one of CRN’s 2016 Women of the Channel. A top news source for IT professionals,CRN editors selected Women of the Channel honorees on the basis of their professional accomplishments, demonstrated expertise and ongoing dedication to the IT channel.
Lisa Del Real has consistently shown great aptitude and dedication to building RingCentral’s Channel Program. Recognized by CRN for the third year in a row, Lisa Del Real has increased the number of channel partners, introduced new program elements to help partners be more successful, and added new distributors to the program. Having completed a record sales year in 2015, Lisa spearheaded the launch of the ISV Partner Program, for partners to build integrations with RingCentral and earn commissions, and the Signature Program, which assists partners in scaling their customers’ business to meet demand and needs. Keeping pace with developments to the RingCentral product, she added another global dimension to the program with the addition of Westcon to the distributor portfolio, along with Tech Data, Jenne and ScanSource, to enable scalable support for businesses of all sizes around the world. To further assist partners in providing a great customer experience, she also launched the RingCentral Certified Sales Professional (RCSP) Certification. Lisa has brought tremendous value to our partners and improved the way they’re able to interact with and support their customers.
We’re so proud to celebrate Lisa’s achievements, as RingCentral’s Channel Program wouldn’t be where it is today if it weren’t for her amazing work. Lisa has set a strong program foundation so our partners are best prepared to meet the increasing needs of enterprises. We applaud her diligent efforts and great commitment to helping our partners succeed.
The 2016 Women of the Channel List will be featured in the June issue of CRN Magazine and online.
Press Release | RingCentral Office® New Integrations with Microsoft Outlook® and Skype™ for Business
RingCentral Office® New Integrations with Microsoft Outlook® and Skype™ for Business Offer Best-of-Breed Enterprise Communications ...
RingCentral Extends Award Winning Cloud Communications Solutions to Microsoft Customers
BELMONT, Calif.--(BUSINESS WIRE)--RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced it is extending RingCentral Office capabilities with greater integration into the Microsoft ecosystem. RingCentral will provide integrations with Microsoft Outlook and Skype for Business. These new integrations will complement RingCentral’s existing integration with Microsoft Office 365, and harness the power of RingCentral’s open platform and cloud communications solutions combined with other Microsoft productivity applications.
“In today’s multi-vendor cloud application environment, enterprise customers are empowered to choose best-of-breed software solutions”
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“In today’s multi-vendor cloud application environment, enterprise customers are empowered to choose best-of-breed software solutions,” said Marco Casalaina, VP of Integrations for RingCentral. “With our open platform, we make it easy to have a seamless experience with RingCentral’s cloud communications capabilities embedded into many popular business applications. Our integrations with Outlook and Skype for Business are the latest examples of how we’re innovating and delivering a best-of-breed experience to fulfill the needs of enterprise customers.”
RingCentral for Outlook
For businesses that rely on email and calendar functions within Outlook on the PC, the RingCentral integration adds robust enterprise voice capabilities, SMS, online meetings and fax. It’s easy to set up and start conference calls with the dial-in and online meeting link from RingCentral automatically added to Outlook calendar entries. This makes setting up meetings simple and convenient with conference and online meeting dial-in details and links automatically added to a calendar invitation. All phone numbers and meeting links displayed in emails are also clickable, and with the built-in dial-pad it’s convenient to make calls from within Outlook.
RingCentral for Skype for Business
Now available, RingCentral’s integration with Skype for Business is ideal for businesses that want to support a multi-vendor communications environment. For example, a business may want to stay with Skype for Business for messaging, but prefers the quality, reliability and rich cloud communication services available with RingCentral Office. Or a business may desire to have mixed communication solutions in different locations. The RingCentral integration allows users to call either Skype for Business contacts or RingCentral contacts, as well as make regular calls to any number. In addition, users can send an SMS to anyone or easily set up a conference call or online meeting through RingCentral Office.
“We’ve experienced first-hand the enterprise grade cloud PBX capabilities of RingCentral,” said Wayne Lerario, sales manager for Nutmeg Technologies, a channel partner and customer of RingCentral. “Now with RingCentral’s Skype for Business integration, we can have the best of both worlds, without sacrificing reliability and superior voice quality. As an experienced technology reseller specialized in communication services, we’re hearing from an increasing number of our clients who want to be empowered with both Skype for Business messaging services and RingCentral Office. It’s great to see we can address both needs and offer a smart and simple way to do it with the new integration from RingCentral.”
First launched in 2015, the RingCentral Connect Platform™ offers developers a set of tools and services to build, deploy, and manage custom integrations using a robust set of open APIs. RingCentral’s open platform is a key differentiator among other unified communications competitors, and has enabled RingCentral to be integrated with a number of leading SaaS providers, including Google for Work, Microsoft, Oracle, Salesforce, and many others. Through an open platform, RingCentral helps enterprises achieve greater workforce productivity and efficiency.
For more information and to access these integrations, visit the RingCentral for Skype for Business or the RingCentral for Outlookpages.
About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern, distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, the RingCentral logo, and Connect Platform are trademarks of RingCentral, Inc.
">RingCentral Office® New Integrations with Microsoft Outlook® and Skype™ for Business Offer Best-of-Breed Enterprise Communications
RingCentral Extends Award Winning Cloud Communications Solutions to Microsoft Customers
BELMONT, Calif.--(BUSINESS WIRE)--RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced it is extending RingCentral Office capabilities with greater integration into the Microsoft ecosystem. RingCentral will provide integrations with Microsoft Outlook and Skype for Business. These new integrations will complement RingCentral’s existing integration with Microsoft Office 365, and harness the power of RingCentral’s open platform and cloud communications solutions combined with other Microsoft productivity applications.
“In today’s multi-vendor cloud application environment, enterprise customers are empowered to choose best-of-breed software solutions”
Tweet this
“In today’s multi-vendor cloud application environment, enterprise customers are empowered to choose best-of-breed software solutions,” said Marco Casalaina, VP of Integrations for RingCentral. “With our open platform, we make it easy to have a seamless experience with RingCentral’s cloud communications capabilities embedded into many popular business applications. Our integrations with Outlook and Skype for Business are the latest examples of how we’re innovating and delivering a best-of-breed experience to fulfill the needs of enterprise customers.”
RingCentral for Outlook
For businesses that rely on email and calendar functions within Outlook on the PC, the RingCentral integration adds robust enterprise voice capabilities, SMS, online meetings and fax. It’s easy to set up and start conference calls with the dial-in and online meeting link from RingCentral automatically added to Outlook calendar entries. This makes setting up meetings simple and convenient with conference and online meeting dial-in details and links automatically added to a calendar invitation. All phone numbers and meeting links displayed in emails are also clickable, and with the built-in dial-pad it’s convenient to make calls from within Outlook.
RingCentral for Skype for Business
Now available, RingCentral’s integration with Skype for Business is ideal for businesses that want to support a multi-vendor communications environment. For example, a business may want to stay with Skype for Business for messaging, but prefers the quality, reliability and rich cloud communication services available with RingCentral Office. Or a business may desire to have mixed communication solutions in different locations. The RingCentral integration allows users to call either Skype for Business contacts or RingCentral contacts, as well as make regular calls to any number. In addition, users can send an SMS to anyone or easily set up a conference call or online meeting through RingCentral Office.
“We’ve experienced first-hand the enterprise grade cloud PBX capabilities of RingCentral,” said Wayne Lerario, sales manager for Nutmeg Technologies, a channel partner and customer of RingCentral. “Now with RingCentral’s Skype for Business integration, we can have the best of both worlds, without sacrificing reliability and superior voice quality. As an experienced technology reseller specialized in communication services, we’re hearing from an increasing number of our clients who want to be empowered with both Skype for Business messaging services and RingCentral Office. It’s great to see we can address both needs and offer a smart and simple way to do it with the new integration from RingCentral.”
First launched in 2015, the RingCentral Connect Platform™ offers developers a set of tools and services to build, deploy, and manage custom integrations using a robust set of open APIs. RingCentral’s open platform is a key differentiator among other unified communications competitors, and has enabled RingCentral to be integrated with a number of leading SaaS providers, including Google for Work, Microsoft, Oracle, Salesforce, and many others. Through an open platform, RingCentral helps enterprises achieve greater workforce productivity and efficiency.
For more information and to access these integrations, visit the RingCentral for Skype for Business or the RingCentral for Outlookpages.
About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern, distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, the RingCentral logo, and Connect Platform are trademarks of RingCentral, Inc.
Case Study | Jackson Hewitt
Jackson Hewitt Tax Services Connects 80 Locations and Saves $50,000 Monthly by Switching to RingCentral
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